Write a review

Go to business site

Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

View other Monese products

4.70

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

Read all reviews See your review

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

It's the best and is very easy to use!

It's the best and is very easy to use! Reviewed on: 14th March 2024

Very good experience, especially with the app

Very good experience, especially with the app Reviewed on: 14th March 2024

Never been disappointed with the service provided

Never been disappointed with the service provided Reviewed on: 14th March 2024

Me gusta mucho

Why cant make with Tourist, another can. Reviewed on: 14th March 2024

Este o banca foarte buna eu am card de 5...

Este o banca foarte buna eu am card de 5 ani si este ok Reviewed on: 14th March 2024

Hello I am very satisfied with monesse services, I c...

Hello I am very satisfied with monesse services, I can transfer money, pay for services and much more, very ok Reviewed on: 14th March 2024

To get in touch with the costumer service you need t...

To get in touch with the costumer service you need to stay in the phone couple of hours. In the rest I am very happy with the bank I have it for almost 8 years. Reviewed on: 14th March 2024

So quick and easy to transfer money to someone firs...

So quick and easy to transfer money to someone first class service Reviewed on: 14th March 2024

Very simple to use and best banking experience

Very simple to use and best banking experience Reviewed on: 14th March 2024

Champ all the way

It was the most swiftest bank I’ve dealt with. Spot on! Reliable and good customer experience overall. Reviewed on: 14th March 2024

Alternative products

Payments
from OhentPay 1.44 from 26 reviews
Money Transfer
from Paysend 2.02 from 29 reviews
Financielle App
from Financielle App 4.58 from 5 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub