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Monese: Money account reviews

View other Monese products
4.57
Based on 5,957 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Super Bank Super Bank , all ist easy good bank Reviewed on: 11th June 2026
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Xbrite

Latest lowest rating:

1

Hidden fees and stealing money. Monese are stealing money fro. Customers with no upfront notice and no warning. They have hidden fees when they say transfers are free they should be ... Read more Reviewed on: 26th June 2026
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Bradley F
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About this product

The Monese money account enables you to spend, save and send money via an app.

You can open online money accounts in multiple currencies and transfer money for free when sending between Monese accounts, no matter the country or currency. Manage your money by setting budgets, track your money visually and sort your transactions into spending categories.

Monese reviews help you find out what it’s really like to be a customer. If you’ve used Monese before, you can also leave a review and share your experience.

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Monese Money account reviews (5957)

They blocked my account and I can't get my money back. It's been 3 months and I'm not responding to emails. Be careful with Monese.

1
They blocked my account and I can't get my money back. It's been 3 months and I'm not responding to emails. Be careful with Monese. Reviewed on: 10th December 2021
Victor Bahnari's avatar
Victor Bahnari

SCAM

1
They have blocked the account with money in it and no one answers the phone or an email. Is a scam this company Reviewed on: 10th December 2021
Elvis Mnc's avatar
Elvis Mnc

They blocked my account and not responding to emails

1
on the 29th of November, 2021, they blocked my account and did not respond to the email. I have offered help to solve the restriction, but they are not getting back to me. My money is held and I have no idea when it will be released. Reviewed on: 8th December 2021
Regina's avatar
Regina

Thieves stole 2k

1
Frozen account no reason !! Can’t access money needed it for Christmas And rent Reviewed on: 7th December 2021
Vixen Black's avatar
Vixen Black

They have stolen my 800 EUROS

1
Dear All, It seem this company is on the eve of bankruptcy. I am suggesting to join for opening an official trial against this company. They have stolen our 800 EURO. As you understand from the practice we know that who will be first they will get their money back. Now I need at least 100 people who is a victim of this company. Please send DM to me. After we will hire a legal company and start trial. Unfortunately we have not other choice to reimburse our money. And from my point of view, who will be late, they will not get anything. For this reason we need to take immediate actions. Please write. Reviewed on: 2nd December 2021
Jeyhun Naghiyev's avatar
Jeyhun Naghiyev

Scam report FCA

1
https://www.fca.org.uk/consumers/report-scam-us Reviewed on: 23rd November 2021
Tomasz Bartosiewicz's avatar
Tomasz Bartosiewicz

Monese "Fraudese"

1
It seems Monese ("Fraudese") has problems with their finance and cash flow. Strongly recommend to make a complaint: - for customers from UK: https://www.fca.org.uk/firms/claims-management https://www.financial-ombudsman.org.uk/ https://www.bankofengland.co.uk/contact - for customer from UE (Monese is registered in Belgium): https://www.nbb.be/en/financial-oversight/general/report-breach https://www.fsma.be/en/warnings/companies-operating-unlawfully-in-belgium https://www.ombudsfin.be/en/individuals/home/ [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Feel free to make complaints and describe your case there. Monese will be held accountable for its financial frauds!!! Reviewed on: 22nd November 2021
Tomasz Bartosiewicz's avatar
Tomasz Bartosiewicz

Shit scruffy scamming bastards

1
They have blocked my account I’ve 450£ this is some sort of joke been weeks only reply I’ve had from them is saying you’ve asked us to close your account witch I didn’t I said if u won’t give me my money send it back to place it came from to witch they reply if u don’t transfer or use it we will give to charity is this a fucking laugh cheeky cunts I’m going to fca Reviewed on: 15th November 2021
Dominic Donnellan's avatar
Dominic Donnellan

Wankers

1
They’ve stole 29k from my business account and blocked me it’s been 39days all my direct debits can’t be paid The money was paid in for work materials to be ordered there address does not exist I have all the directors addresses from companies house LOOK OUT IM GOING TO GET JUSTICE AND YOUR BE PAYING! If I stole 30k of some innocent persons I’d be locked up police have been informed if they don’t resolve it I’ll take matters into my own accord FUCK THEM Reviewed on: 9th November 2021
Daniel Martin's avatar
Daniel Martin

MONESE IS A BIG FRAUD

1
MONESE IS A BIG FRAUD, you close my account without reason with more than 2000 euros on it, and now by email tell me i have only 300 euros.... IT IS THIS A JOKE? you will steal my money??? Reviewed on: 9th November 2021
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Ranma

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