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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.88 (174 reviews)

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4.85

Based on 174 reviews, last reviewed 23rd Oct 2024

31% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

Jamie was extremely helpful, and patient Jamie was extremely helpful, and patient and made my experience extremely comfortable and streamlined Reviewed on: 23rd October 2024

Latest lowest rating:

1

Great advisor. Dreadful process. I already had a mortgage with MBS which was categorised as transferable but when I moved home I was ‘forced’ to pay outstanding monies and renew it. M... Read more Reviewed on: 10th August 2024

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Monmouthshire Building Society Mortgages reviews (174)

Best Service and Provider of Specialist Mortgages

From beginning to end I received excellent customer service when applying for a mortgage. At all times the Monmouthshire Building Society were helpful and courteous, listening to my needs and ensuring that I got the best mortgage deal. Reviewed on: 12th November 2019

Personalised service

We applied for a Holiday Let Mortgage 3 years ago. There are very few providers. I was impressed then by the personal feel of the service I got and the fact that i didn't need to be passed around to anonymous teams for a decision in principle and got follow up from the same contact (Adviser) all the way through. Last year I had a complaint regarding timing of a renewal notice and it was handled well and very fairly. I would definitely recommend them for this product and would consider others from them Reviewed on: 12th November 2019

No issues. Good competitive rates

Easy to renew. Good prices. Fully informed with plenty of notice when it's time for renewal. Only thing I can say that needs improvement is the ease of use of the online accounts. Reviewed on: 12th November 2019

Would recommend

Friendly, professional staff, great deal. Reviewed on: 12th November 2019

Great Communication

Application process great, single point of contact who was able to deal with underwriters quickly. Reviewed on: 12th November 2019

Great customer service and locally focused company

We took a mortgage out with the Monmouthshire 7 years ago. We would not hesitate to recommend them as we have always found them to be friendly, helpful, efficient and very straightfoward to deal with. We later had to remortgage when we needed to rennovate the same property, and their mortgage adviser was great - we felt listened to, and they were able to help us. We've had a much better experience with them than the bigger companies (no hidden charges etc). One thing to note - our independent mortgage broker initially overlooked them as they didn't realise we were in their 'catchment' area - so worth asking for them if you live in the Forest of Dean/Monmouthshire area. Reviewed on: 12th November 2019

Best Mortgage

Easy to understand and far beats other products. Very pleased. Reviewed on: 12th November 2019

A great mortgage provider

We were not just a number a great experience end to end with both our mortgage advisor and underwriter just a phone call away. My husband is self employed and a common sense approach used. Can highly recommend Reviewed on: 12th November 2019

Great products and great people

We have just arranged our 3rd mortgage with the Monmouthshire and each time it has been a great product but the most important thing to us is having professional knowledgeable people at the end of the phone. I don’t think we will ever use anyone else! Reviewed on: 12th November 2019

outstanding

Outstanding mortage lender dont only consider young borrowers but have time for the older person. Reviewed on: 12th November 2019

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