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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Brecon-Sarah, Amazing easy to talk to. Reviewed on: 6th May 2025

In branch service review

5
The personal service at the Brecon branch was excellent and very friendly. Reviewed on: 6th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, helpful staff. Time taken to explain everything. Sarah very helpful. Reviewed on: 6th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Friendly helpful advice, excellent to have this service in Brecon town. Reviewed on: 6th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
In Brecon and Sarah is very helpful. Friendly, helpful staff. Reviewed on: 6th May 2025

In branch service review

5
Having visited a number of B.S in recent days I decided on M.BS because of the clear instructions and information provided - the ease of making an appointment and the concise application of the society's products to my situation. Signed up because of the efficiency and courtesy shown by the staff in the branch. Reviewed on: 3rd May 2025

In branch service review

5
I can visit the branch or telephone anytime and speak to a member of the team all of who are efficient, friendly and welcoming. Served by Adele. Reviewed on: 3rd May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Having already finished one mortgage with Monmouthshire I relish in having another one. Service is always impeccable. Served by David who even came to my bank who were having problems with bank transfer and arranged a cheque for me. Reviewed on: 3rd May 2025

In branch service review

5
Personal touch! Even remembered my mum, No improvements 10/10 service from the team. Reviewed on: 3rd May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, Joanne in branch was informative and answered all my questions. Reviewed on: 3rd May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

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