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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Friendly personal service. Sarah and the team at Brecon branch were so helpful and fitted me in for an appointment at short notice. Being local and able to deal with accounts in person means a lot to me. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Sarah and the Brecon branch. Response date: 13th May 2025

In branch service review

Personal attention - not on phone or in clouds. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Sarah branch customer consultant was very helpful and friendly. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Because it has a branch in my town where I can talk to a person. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

Excellant staff Caerleon Road branch

Excellant staff Knowledge high Courtesy above and beyond Service to the customers at all Times. Reviewed on: 16th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Your feedback will be shared with the Caerleon Road branch. Response date: 17th April 2025

The employees at my Swansea branch but in pa...

Each of the employees at my Swansea branch but in particular David & Adele (who I have had most dealings with) are a credit to the MBS, professional, pleasant, & most helpful at all times. Reviewed on: 16th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Swansea branch. Your comments will be shared with David and Adele. Response date: 17th April 2025

Swansea Branch, Great staff, Adele and David have fa...

Swansea Branch, Great staff, Adele and David have fantastic product knowledge and answered all my questions with ease. Opening this years ISA I had their total attention and were so helpful either in person or on the phone. Reviewed on: 16th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. Your review will be shared with Adele and David. Response date: 17th April 2025

In branch service review

Very helpful staff and I can walk to the branch for any business I need to conduct. Reviewed on: 16th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Location is convenient, staff always helpful and friendly. Reviewed on: 16th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Friendly staff, Helpful in branch. Trying to ring Newport can be difficult. Reviewed on: 15th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

Excellant staff Caerleon Road branch

The employees at my Swansea branch but in pa...

Swansea Branch, Great staff, Adele and David have fa...

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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