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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

32% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Professional staff and clear communication with Cath. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

I need to move my ISA funds to a different bank as the interest rate is higher. The staff are always helpful here. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society Response date: 13th May 2025

In branch service review

Branches open throughout South Wales. Good customer service from David. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society Response date: 13th May 2025

In branch service review

Staff at Swansea branch are always helpful when I discuss problems with my many accounts (Adele). Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society Response date: 13th May 2025

In branch service review

Adele was helpful and efficient. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Friendly, Efficient staff (Adele). Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Always friendly and helpful , Served by David. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Easily explained accounts, friendly and professional staff. I was seen today by Daniel who completed everything that I had requested. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Excellent service and clearly explained products. Sarah was outstanding and went through everything concisely. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Sarah. Response date: 13th May 2025

In branch service review

Local, satisfactory rates of interest. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

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Monmouthshire Building Society: Savings reviews

32% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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