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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Local, Slightly higher interest rate on the 2 year Fixed Rate ISA. Reviewed on: 9th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

I live in Risca and the branch is local, so ideal. Staff always helpful , including; Louise, Joanne, Natasha and Morgan. Reviewed on: 9th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Office in rascal very convenient, staff helpful especially Joanne and Louise. Reviewed on: 9th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Joanne. I love how Joanne explained details to me thoroughly. As I am just a youngster just getting started. Amazing (10/10). Reviewed on: 9th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Very personal service and friendly staff. (Joanne and Morgan). Reviewed on: 9th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Local very easy to get to, very helpful staff; Jo, Lisa, Louise, Morgan and Tash. Reviewed on: 9th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with the Risca branch. Response date: 13th May 2025

Set up a new account with Karen - simple and straigh...

Set up a new account with Karen - simple and straightforward and more helpful than Yorkshire BS who said come back in a week. Reviewed on: 8th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. It is great to hear you describe us as simple and straightforward. Your feedback will be shared with Karen. Response date: 9th April 2025

In branch service review

Approachable, friendly and efficient. Reviewed on: 8th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Very Helpful staff, Easy access with face to face service. Reviewed on: 8th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Polite, friendly, efficient service. Reviewed on: 8th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Set up a new account with Karen - simple and straigh...

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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