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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Karen was very informative and assisted me with my investment. The other MBS staff were superb!. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Karen. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, flexible, conveniently placed. Good rates. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff, willing to help and very knowledgeable. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
I was at the Monmouthshire BS today and needed support in the Caldicot branch. Audrea explained everything to me so I could make informed choices. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Caldicot branch. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

4
Caldicot branch have very helpful staff. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Caldicot branch. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot staff friendly. I like face-to-face. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is staffed with friendly and helpful staff. Andrea was very knowledgeable and explained everything clearly when opening my new account. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caldicot branch. Your comments will be passed onto Andrea. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Being local to Caldicot branch is an asset and talking to someone face-to-face. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caldicot branch. Response date: 20th March 2025
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Monmouthshire Building Society

Helpful staff -very informative .

5
Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Ceri M's avatar
Ceri M
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025
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Monmouthshire Building Society

In branch service review

5
Great personal service, friendly, helpful staff. Details of new products and information given both by mail and staff. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

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