Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Agency available to go into. Fantastic, helpful, knowledgeable staff at the Clevedon agency. Competitive interest rate rivalling Coventry and Yorkshire. Reviewed on: 9th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Clevedon agency. Response date: 19th February 2025

In branch service review

It's the personal touch. I have been a client for a while and Sarah has supported me through ill health, the loss of my husband and is always there to talk to and is a friendly face. I couldn't do it without her. Reviewed on: 7th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Sarah. Response date: 13th March 2025

In branch service review

Nice friendly agency. Lovely service offered by Sarah who keeps me on track and is very helpful and supportive. I have recommended several friends to the Penarth agency. Reviewed on: 6th January 2025

In branch service review

I llike the staff, and their knowledge is always first class regarding savings. Reviewed on: 4th January 2025