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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

4
Friendly family attitude. Disappointed request for assistance with sponsorship of our local choral society - not expected any because of late application but it would have been nice to receive a response even if the answer was no. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Staff are friendly and helpful in Cardiff branch. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and efficient staff. Excellent service - lovely office in Cardiff. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Cardiff branch. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Good - High street presence. Improve? - Would prefer computer access online rather than app based. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Good locations. Friendly service from Karen and Carey. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Newport - Caerleon Road branch - very personalised treatment/advise. Very friendly, approachable and professional staff. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caerleon Road branch. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
The staff are amazing, nothing is too much trouble for them. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Service with kindness and a smile. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff. No Whelsh!. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th March 2025
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Monmouthshire Building Society

In branch service review

5
Pleasant surroundings, happy and helpful staff, full explanations given on products. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

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