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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Staff always friendly and smiling. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Everyone always has a smile on their faces. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Personal service and products explaind well. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
High street branch - person to talk to. Reviewed on: 2nd January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th February 2025
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Monmouthshire Building Society

In branch service review

5
Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy and the Monmouth branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Leave everything as it is, don't change anything. Friendly and comfortable at Chepstow, they are always nice to me. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly service in the Chepstow branch. Very convenient as I don't drive. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I use you because you are local being in Chepstow. I've been with you 32 years. Very friendly staff and I like that I can still come in face-to-face and pay cheques in. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Accounts with books and easy to talk to counter staff without feeling pressurised. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Branch is close and very efficient. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

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