Write a review

Newsletter

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.76 (2974 reviews)

View other Monmouthshire Building Society products

4.76

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Monmouthshire Building Society Savings reviews (2974)

In branch service review

Branch is close and very efficient. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Professional, friendly staff. Always excellent service. A pleasure to come into branch. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Always been helpful over the years. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

I have found it impossible to get online banking set-up. At the very end of my regular save I have discovered it operates calendar monthly and not from the date of my first deposit which was on the 19th. I assumed each month range from 19th to 19th. I discovered today that I have lost out on a lot of interest from the 1st of each month. I cannot find this in the T&Cs of the account. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We are sorry to hear that you have experienced difficulties in setting up online banking. A colleague from our retail network will be in touch to discuss this further. Response date: 13th February 2025

Outstanding service

My husband and I were given service of the highest standard by both the lady and gentlemen who handled our enquiry when visiting the Abergavenny branch on Tuesday 10/12/24. They were a credit to your company. Reviewed on: 24th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following your visit to the Abergavenny branch, your comments will be shared with the team. Response date: 27th December 2024

In branch service review

Service is excellent, staff are exceptional. Wonderful place to bank. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

Always very friendly and helpful. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

I like the convenience of having a local, friendly branch. They are always there to help. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

The reason I am opening this account is because the branch is local and I can deal with a real person. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Staff at Caldicot so friendly and helpful. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Swansea Building Society 4.21 from 6 reviews
Savings
from United Trust Bank 4.85 from 1587 reviews
Savings
from Furness Building Society 4.24 from 9 reviews

Want to see more from Monmouthshire Building Society?

Mortgages
from Monmouthshire Building Society 4.81 from 296 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2974)

In branch service review

In branch service review

In branch service review

In branch service review

Outstanding service

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024