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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Friendly, helpful staff and a choice of branches in Monmouthshire. Reviewed on: 4th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 17th December 2024

In branch service review

Good range of accounts and local. Reviewed on: 4th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 17th December 2024

In branch service review

Having a local branch at Caldicot is fantastic. Reviewed on: 4th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 17th December 2024

In branch service review

I like that you can go to a counter and speak to someone personally. Reviewed on: 4th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 17th December 2024

In branch service review

I'm new to Caldicot branch and love that I had an appointment quickly and Neil was very helpful and friendly. Reviewed on: 4th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch, your comments will be shared with Neil. Response date: 17th December 2024

In branch service review

Staff are very friendly and helpful. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024

In branch service review

Staff are great and so friendly. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024

In branch service review

Plenty of branches. Service from Adele was great. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Adele. Response date: 12th December 2024

In branch service review

I found the staff in the Swansea branch very helpful (Adele). Also, to be able to come into the branch and talk to someone face-to-face was excellent. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Local and convenient. Joanne at the Risca branch was very helpful and knowledgeable. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for Risca branch. Your feedback will be shared with Joanne. Response date: 17th December 2024

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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