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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Outstanding, informative, and a pleasure to deal with. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased that you had a positive experience. Response date: 17th December 2024

In branch service review

Helpful and friendly staff who always have the time to talk through everything clearly. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 17th December 2024

In branch service review

Friendly and helpful staff. Easily accesible. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your feedback. Response date: 17th December 2024

In branch service review

Local and easy access with friendly staff. Reviewed on: 7th November 2024

Reply from Monmouthshire Building Society Thank you for your review. Response date: 17th December 2024

Great customer service by Vicky Davies

Great customer service by Vicky Davies Reviewed on: 7th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you received great customer service. Your feedback will be shared with Vicky. Response date: 7th November 2024

In branch service review

I love the fact that it is local. Reviewed on: 5th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 17th December 2024

In branch service review

Personal face-to-face service. Clear explanation of products and T&Cs. Reviewed on: 5th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 17th December 2024

In branch service review

Physical passbook is very good, and a high street presence is very welcome. Reviewed on: 5th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 17th December 2024

In branch service review

Caldicot branch are friendly and always helpful. Reviewed on: 4th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for Caldicot branch. Response date: 17th December 2024

In branch service review

Caldicot branch have wonderful friendly staff. Reviewed on: 4th November 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 17th December 2024

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

Great customer service by Vicky Davies

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Review Monmouthshire Building Society: Savings now

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