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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Access to funds made easy, the right products and fantastic customer service from all staff. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you have received fantastic customer service. Response date: 20th December 2024

In branch service review

Could do with a self-service point, so you don't need to speak/queue when the branch is busy. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we really appreciate your feedback around self-servicing. Response date: 20th December 2024

In branch service review

I like the convenience of the Caldicot branch, keep the face-to-face service. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

I use them because Caldicot is lcoal. Face-to-face service is important. Stay on our high streets. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 20th December 2024

In branch service review

Just joined the Caldicot brnch. Loved that I could see someone in a room and open an account with Neil, as Lloyds was online only!! And it is local. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you had a good experience whilst opening your account. Response date: 20th December 2024

In branch service review

I have all my money with the Monmouthshire and the Caldicot staff are like family to me. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

I love going to the Caldicot as it is local. I wish your accounts had direct debits but that would mean you changing to a bank, so no I guess. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. We appreciate your feedback around direct debits. Response date: 20th December 2024

In branch service review

Friendly and helpful staff at the Caldicot branch. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

Quite satisfied, please don't close the Caldicot branch. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback for the Caldicot branch. Response date: 20th December 2024

In branch service review

Took out a new 1 year fixed rate bond. Everything was explained perfectly in a relaxed, reassuring manner. Very good customer relations at the Newport - Caerleon Road branch. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for the Caerleon Road branch, we are so pleased that you had a good experience. Response date: 20th December 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

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