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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Always very friendly and helpful. Good knowledge of their products. Reviewed on: 7th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

Very warm and welcoming branch, nothing is ever too much bother. Reviewed on: 7th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

The girls at Caldicot are always amazing and I love that you are local to where I live - nothing to improve on. Reviewed on: 7th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Caldicot branch. Response date: 14th November 2024

In branch service review

Friendly and helpful service at the Caldicot branch. Reviewed on: 7th October 2024

In branch service review

I like the friendly service and personal touch in Caldicot. Reviewed on: 7th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

Excellent, friendly customer service from staff at the Chepstow branch. Reviewed on: 5th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 14th November 2024

In branch service review

Wonderful friendly service from Jackie and Olivia, always good advice. Reviewed on: 5th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Jacquie and Olivia. Response date: 14th November 2024

In branch service review

Local to where I live - very competitive savings rates - very friendly staff - particularly Mandy in Caerleon Road outlet in Newport - not a conglomerate - very welcoming. Reviewed on: 5th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy. Response date: 14th November 2024

In branch service review

It is a physical branch, easily accessible, the staff are extremely helpful and welcoming - served by Adele today. Reviewed on: 5th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 14th November 2024

In branch service review

Nothing I can think of to improve my experience. Reviewed on: 5th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th November 2024

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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