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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2858 reviews)

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4.88

Based on 2,858 reviews, last reviewed 17th Dec 2025

60% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

Face-to-face contact on the high street. Good interest rates. I like being able to go into a branch and talk to someone. Reviewed on: 6th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 23rd October 2024

In branch service review

Charli in Brecon was very helpful and kind with her service to understand my savings. Reviewed on: 5th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli. Response date: 16th October 2024

In branch service review

Convenient. Friendly ethos. Efficient service with a personal touch. Reviewed on: 5th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 23rd October 2024

In branch service review

We like seeing Zoe in Brecon who could not have been more helpful. Reviewed on: 5th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Zoe. Response date: 16th October 2024

In branch service review

I like being able to speak to very helpful staff - Zoe. Having known her at the Leeds we followed her on moving to the Monmouthshire Building Society. Reviewed on: 5th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Zoe. Response date: 16th October 2024

In branch service review

Charli is a very efficient yound lady in the Brecon branch. I was given a full and professional service review. Reviewed on: 5th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 16th October 2024

In branch service review

Friendly, helpful, and more like a family place not just a number. Reviewed on: 5th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th October 2024

After having problems with nationwide regarding our...

After having problems with nationwide regarding our savings account. We decided to look at a different building society to put our savings with. So we arranged for a meeting with your sales advisor Vicky. She listened to what we were thinking about regarding our savings plan. And went through the various accounts Monmouthshire Building Society had on offer to us and we found Vicky very informative and helpful while we made our choices. Reviewed on: 3rd September 2024

Opening new savings accounts for my husband and myse...

Opening new savings accounts for my husband and myself Vicky at the Cardiff branch was very helpful and everything explained with us. Reviewed on: 2nd September 2024

Reply from Monmouthshire Building Society Positive: Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 2nd September 2024

In branch service review

Cath! Fantastic. She was so, so helpful and aslo very sensitive in the period after I lost my dear mum. She is so efficient and always friendly and welcoming, I cannot thank her enough. Reviewed on: 2nd September 2024

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Monmouthshire Building Society: Savings reviews

60% decrease in 5 star reviews

80% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2858)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

After having problems with nationwide regarding our...

Opening new savings accounts for my husband and myse...

In branch service review

Review Monmouthshire Building Society: Savings now

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