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Monmouthshire Building Society: Savings reviews

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4.86
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

Great in branch experience - very friendly and engag...

5
Great in branch experience - very friendly and engaging throughout process of updating details, books and opening a new account Reviewed on: 30th August 2024
Kevan W's avatar
Kevan W
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 2nd September 2024
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Monmouthshire Building Society

In branch service review

5
Personal service and excellent staff. Reviewed on: 29th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

4
It's handy and the staff are always pleasant. Reviewed on: 29th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
My ratings are for the Caerleon Road branch where the staff are such a delight to discuss on business with. Knowledgeable, but so efficient with customer service at a premium. First choice for all my investments. Reviewed on: 28th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caerleon Road branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
It is always a delight to discuss our business in branch in Newport with Emma. Reviewed on: 28th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Emma. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Very personal service - polite, respectful and calm. Reviewed on: 27th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 27th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
It's local for us. We have been with them for many years. Reviewed on: 24th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Local, friendly, and the staff are always amazing. Reviewed on: 24th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
The staff are brilliant in all the branches, especially in Caldicot. It's great having a branch locally. Reviewed on: 24th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

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