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Monmouthshire Building Society: Savings reviews

4.86
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
I am elderly and the care the Caldicot staff give is amazing. They are always there for me when I need it. Reviewed on: 24th August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Booked an appointment at Caldicot for a review and did not have to wait that long for this. Great service on the day and happy with products taken. Reviewed on: 24th August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Saw us without an appointment - wonderful service. Reviewed on: 24th August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Local and there is the ability to speak to people. Reviewed on: 24th August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Local, friendly, and always excellent service. Reviewed on: 24th August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly service in the Cwmbran branch. Reviewed on: 23rd August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
I like that having a passbook makes it harder to access your cash. High interest rates. Good customer service. Reviewed on: 23rd August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, explain in detail, and they treat you with respect. Good products. Money feels safe. Local branch. Reviewed on: 23rd August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Having a local branch is very important to me and being able to call in to the branch and engage in person in Risca. Reviewed on: 23rd August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Risca branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
There are branches locally. Could do monthly interest on the account. Reviewed on: 23rd August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th September 2024
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Monmouthshire Building Society

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