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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Charli is a very efficient yound lady in the Brecon branch. I was given a full and professional service review. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful, and more like a family place not just a number. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th October 2024
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Monmouthshire Building Society

After having problems with nationwide regarding our...

5
After having problems with nationwide regarding our savings account. We decided to look at a different building society to put our savings with. So we arranged for a meeting with your sales advisor Vicky. She listened to what we were thinking about regarding our savings plan. And went through the various accounts Monmouthshire Building Society had on offer to us and we found Vicky very informative and helpful while we made our choices. Reviewed on: 3rd September 2024
Rob S's avatar
Rob S
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 3rd September 2024
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Monmouthshire Building Society

Opening new savings accounts for my husband and myse...

5
Opening new savings accounts for my husband and myself Vicky at the Cardiff branch was very helpful and everything explained with us. Reviewed on: 2nd September 2024
Denise S's avatar
Denise S
Reply from Monmouthshire Building Society Positive: Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 2nd September 2024
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Monmouthshire Building Society

In branch service review

5
Cath! Fantastic. She was so, so helpful and aslo very sensitive in the period after I lost my dear mum. She is so efficient and always friendly and welcoming, I cannot thank her enough. Reviewed on: 2nd September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy, Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Very happy with the service provided. Reviewed on: 2nd September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Local, on the high street and convenient. Reviewed on: 2nd September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
it's local, friendly staff and good service. Reviewed on: 2nd September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Personal service is excellent. Rates are comparatively good. Reviewed on: 31st August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 27th September 2024
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Monmouthshire Building Society

In branch service review

5
Staff always very helpful and pleasant to talk with. Reviewed on: 31st August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

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