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Monmouthshire Building Society: Savings reviews

4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Always helpful, like to keep local and face-to-face staff with a smile. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
I lived for many years in Monmouthshire and wanted to save with you. I was impressed by the friendly, helpful staff who answered all my questions. There are also good rates and a passbook. And Mandy was very informative. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Like the friendly and helpful advice, and accessibility, and great rates. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Everything was very clear and straightforward. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
A pleasure to deal locally with such friendly and efficient staff. Interest rates could be better. Not everyone wants to go online yet either. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
It's a local building society with a branch on the high street. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Good service by Joanne in Risca. Reviewed on: 7th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Face-to-face engagement. They provide a passbook. Good level of communication. Reviewed on: 6th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Great service and friendly staff. Reviewed on: 6th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
Good customer service and advice on products. I have found setting up the online services difficuly. Reviewed on: 6th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 24th October 2024
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Monmouthshire Building Society

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