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Monmouthshire Building Society: Savings reviews

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4.86
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Local service, helpful staff, explained all the accounts, very friendly. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for providing feedback on your recent experience with the Society, Response date: 27th September 2024
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Monmouthshire Building Society

In branch service review

5
The service is excellent, the staff are always very helpful, cheerful and very obliging. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Staff very helpful with clear explanations and patience. Worth a travel to the Monmouth branch. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

4
Helpful and friendly staff, namely Rachel in Monmouth. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Rachel. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Knowledgeable staff and very friendly at the Monmouth branch, the best in our experience. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Monmouth branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Personal touch from the staff. Monmouth branch comes highly recommended - especially with the near 6% regular saver. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Monmouth branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
So friendly and helpful. Opening through lunch though would be aoppreciated so needed between 12.30 and 1.30 but little if any need from 4.15 onwards. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Easy to access and helpful staff. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
I am delighted that the building society is moving to a more prominent position in Monmouth. All the staff are excellent and I very much like dealing with them now and previously. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful, advisory, and they respect privacy. Reviewed on: 23rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

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