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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2318 reviews)

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4.90

Based on 2,318 reviews, last reviewed 11th Aug 2025

36% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Brecon branch We visited the Brecon branch to reinvest our savings We were seen by Ally who gave us excellent advise and talked us through and explained our options... Read more Reviewed on: 11th August 2025

Latest lowest rating:

1

I was unable to set-up the mobile app. I was unable to set-up the mobile app. I followed the instructions but was unable to insert the 2 factor authentications. The app just froze. You m... Read more Reviewed on: 3rd August 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2318)

Great staff all round

I have banked with Monmouthshire for years now and have always received 100% service, always with a smile, and always gone above and beyond in some cases to help me, brilliant bank with billiant staff, especially Caerleon Road, Newport. Reviewed on: 12th November 2019

local, efficient

Lower carbon footprint to visit the branch. Helpful friendly service. Reviewed on: 12th November 2019

Consistent Interest and services.

I have saved with the Moinmouthshire since 1977 and since then, I have always found their product ranges, interest rates and services competitive, with regular market updates. Reviewed on: 12th November 2019

Supporting the community

In a town where all the banks have gone mbs continues to provide excellent customer service and advice together with above average interest rates. Reviewed on: 12th November 2019

Great Building Society

The Monmouthshire are a great building society. The staff are all very helpful and friendly. Also their accounts offer some of the best interest rates on the market at the moment! If you ever have any queries about your accounts or moving money to different accounts, the staff are always happy to give you impartial advice - just give you the facts about each product so you can make an informed decision. Reviewed on: 12th November 2019

Monmouthshire Building Society: Second To None & Where Customers Always Come First.

I opened the Celebration Savings Account, with our local Monmouthshire Building Society, via phone & post which was made possible and easy by Neil, The Branch Manager. Neil is always very helpful, friendly and rings back when he says he will with any information and follows up with written confirmation, by post. I've been very impressed with Monmouthshire Building Society and will always look here first, should I need any of their services, in the future. Reviewed on: 12th November 2019

Amazing

Everytime I've gone into the bank with any issues I've had them delt with the same day. Even when I've had both kids with me, the staff have made sure the kids were occupied with things to do whilst they sorted out the issues. Reviewed on: 12th November 2019

Efficient professional friendly service

Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019

Professional, efficient, user friendly service

Always kept well informed with friendly, professional help Reviewed on: 12th November 2019

Great interest rates, progressive building society

Monmouth Buidling Society came to our attention via a well known Martin Lweis website. Our experience with Monmouth has been very good, the provide great interest rates and appear to be a progressive building society Reviewed on: 12th November 2019

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