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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Helpful personal attention and paper based documentation. Reviewed on: 3rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 3rd September 2024
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Monmouthshire Building Society

In branch service review

5
You can visit and speak to a person with an appointment (booked). Reviewed on: 3rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 3rd September 2024
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Monmouthshire Building Society

In branch service review

5
Excellent customer service from great friendly staff. Reviewed on: 3rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 3rd September 2024
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Monmouthshire Building Society

In branch service review

4
Appreciate a local branch. Would like regular notification of interest rate changes. Reviewed on: 3rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 3rd September 2024
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Monmouthshire Building Society

In branch service review

5
Staff in Risca really helpful and friendly. Please keep the branch. Reviewed on: 3rd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Risca branch. Response date: 3rd September 2024
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Monmouthshire Building Society

Very good.

5
Very good. Very welcoming. Explained everything clearly Reviewed on: 2nd August 2024
Elinor's avatar
Elinor
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society Response date: 5th August 2024
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Monmouthshire Building Society

It was good the staff were kind and helpful

5
It was good the staff were kind and helpful Reviewed on: 2nd August 2024
Morgan J's avatar
Morgan J
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society Response date: 5th August 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, polite and efficient service. All questions answered thoroughly providing sufficient information to make an informed decision. Reviewed on: 2nd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Convenient, and polite and informative staff. Reviewed on: 2nd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Local and you are able to see someone in branch at all times - great service. Reviewed on: 2nd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

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