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Monmouthshire Building Society: Savings reviews

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4.90
Based on 2,318 reviews, last reviewed 11th Aug 2025
34% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Brecon branch We visited the Brecon branch to reinvest our savings We were seen by Ally who gave us excellent advise and talked us through and explained our options... Read more Reviewed on: 11th August 2025
Margaret E's avatar
Margaret E

Latest lowest rating:

1

I was unable to set-up the mobile app. I was unable to set-up the mobile app. I followed the instructions but was unable to insert the 2 factor authentications. The app just froze. You m... Read more Reviewed on: 3rd August 2025
Philip Weinberg's avatar
Philip Weinberg
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2318)

Modern-minded but retains traditional service values

4
Opened a cash ISA online with minimum fuss and great clarity of what was required. Good interest rates at a time others were tumbling Reviewed on: 12th November 2019
Paul Evans's avatar
Paul Evans

Excellent to deal with.

5
Knowledgeable and friendly staff always available to assist with any queries or problems that may arise. Reviewed on: 12th November 2019
Eileen Summers's avatar
Eileen Summers

Saving with a smile

5
The Monmouthshire has been providing an exceptional service for my family for over 35 years. Products are competitive and the staff are very competent and friendly. The Monmouthshire is our local friend on the High Street. Reviewed on: 12th November 2019
Sylvia Jones's avatar
Sylvia Jones

Small but good

5
The staff in the Newport branch were lovely. Welcoming & very accommodating. Reviewed on: 12th November 2019
Carol's avatar
Carol

the personal touch

5
Very efficient staff who treat you as a personal customer and not just a number. Reviewed on: 12th November 2019
S Msddocks's avatar
S Msddocks

A society where people matter.

5
Blackwood is a small sub office, the girls are always polite, friendly and helpful. They suggest the best deals in which it place new money or transferred existing funds which is very useful. Whenever I’ve had occasion to have a meeting with staff in the main office they had gone out of their way to accommodate my request. Reviewed on: 12th November 2019
Carole furmage 's avatar
Carole furmage

Happy

4
A local branch supporting local people Reviewed on: 12th November 2019
Philip Kidner 's avatar
Philip Kidner

Excellent Service Provider

4
The staff at the Swansea branch are always very helpful and knowledgeable. Interest is usually quite competitive. The two combined make for our usual return visits. Reviewed on: 12th November 2019
Hywel Phillips's avatar
Hywel Phillips

a friendly society

5
Personal attention always My wife and I enjoy our visits and meeting the helpful staff Reviewed on: 12th November 2019
john roger's avatar
john roger

Friendly Local Service with Competitive Rates

5
Opened a new ISA with Monmouthshire and found the service first class. It was so nice having a local branch where you could speak to a human being. We have no banks in our town so it was refreshing to be able to pop into branch for advice and support. Interest rates were very competitive and I felt I had a very positive experience dealing with Monmouthshire Building Society Reviewed on: 12th November 2019
Ellen's avatar
Ellen

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