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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2318 reviews)

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4.90

Based on 2,318 reviews, last reviewed 11th Aug 2025

36% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Brecon branch We visited the Brecon branch to reinvest our savings We were seen by Ally who gave us excellent advise and talked us through and explained our options... Read more Reviewed on: 11th August 2025

Latest lowest rating:

1

I was unable to set-up the mobile app. I was unable to set-up the mobile app. I followed the instructions but was unable to insert the 2 factor authentications. The app just froze. You m... Read more Reviewed on: 3rd August 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2318)

friendly and approachable staff

the staff are always friendly and helpful They always greet you with a smile and ask about my day especially Pam in the Risca branch Reviewed on: 12th November 2019

Mrs Carol Gunter

The Society is solid and trustworthy. Over the years they have looked after the money I have managed to save. They are like a rock in changing seas. My husband and son also save with you. Don't go anywhere MBS. We need you. Reviewed on: 12th November 2019

Simple quick and easy

So easy to save or withdrawl.staff remember your name and always greet you Reviewed on: 12th November 2019

Clear, friendly advice, a Building Society that feels part of the community..

I opened an account with the society on recommendation of my 92 year old father. After the death of my mother he had several frustrating experiences with banks and building societies with whom he who has had personal and business accounts for over sixty years, were very unhelpful in helping process my mother's estate. The staff at the Monmouthshire were not only very helpful, but, he said, considerate and sensitive. He even goes in there for a chat when he is feeling lonely. So I followed his recommendation and opened an account. And he was right, lovely staff offering clear and professional advice. Reviewed on: 12th November 2019

Welsh Society That Looks After Your Money

Very pleased with the interest rate I am receiving on my 3 year bond. I would like to see the society open a branch office in Cardiff somewhere in the city centre but not in the expensive St Davids Centre. Keep up the good work M.B.S. Reviewed on: 12th November 2019

Staff

Staff are always friendly and helpful especially when I bought an ICA. Reviewed on: 12th November 2019

All Staff over the years I have been in the Monmouthshire Building Society have been very attentive and helpful when I have visited.

All the Staff in the Monmouth Branch have provided me with good financial advice. Reviewed on: 12th November 2019

Excellent service and friendly staff.

We took out a mortgage with Monmouthshire and had great advice and help throughout the process. Reviewed on: 12th November 2019

Helpful, experienced and friendly advice in store when deciding on savings plan.

Wanted to start savings plan for grandchildren. Explained options and benefits of different plans available to help me make an informed decision. Reviewed on: 12th November 2019

Very helpful and easy to setup a saving account

Made a appointment here to open a account was very straight forward,the service I was given was excellent. Also keeped updated. Reviewed on: 12th November 2019

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