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Monmouthshire Building Society: Savings reviews

4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
24% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Local branch, friendly service, and good savings rates. Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Able to walk into a branch and talk to staff face-to-face. You can have a book too. Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Handy and convenient. Good to be able to go in and speak to someone. Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Pleasant and friendly staff. Clean environment. Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly and always go over the top to help us. Brilliant. Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 3rd September 2024
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Monmouthshire Building Society

In branch service review

5
Nothing that needs improving comes to mind. Excellent service and staff. Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
I like the convenience of the location in relevance to where I live. Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Saw us immediately with no appointment, very friendly staff. Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 3rd September 2024
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Monmouthshire Building Society

good service in agency and good speed

5
good service in agency and good speed Reviewed on: 6th August 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 6th August 2024
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Monmouthshire Building Society

In branch service review

5
Staff are friendly and helpful, especially David and Adele in Swansea. Reviewed on: 3rd August 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to David and Adele. Response date: 12th September 2024
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Monmouthshire Building Society

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