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Monmouthshire Building Society: Savings reviews

4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Very helpful staff and supporting. Very informative and explained everything in depth. Reviewed on: 20th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and pleasant staff. Reviewed on: 20th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

Great customer service

5
We are delighted with the customer service at the Monmouthshire. The staff are kind and patient and always have time to talk through our queries. The branch (in Swansea) is open every Saturday morning, so we can always get there even if working. The products give us the return and flexibility we need. All our family has accounts at the Monmouthshire and we are all delighted. Reviewed on: 20th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 22nd July 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly, informative and great service. Reviewed on: 19th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Local to Abergavenny and very friendly. Reviewed on: 19th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Athony was very good and helpful. Reviewed on: 19th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Antony. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Easy access to the Society. Coffee was lovely. Great staff. Reviewed on: 19th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Clever people. Good looking. Lovely boss. Reviewed on: 19th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff, very helpful and always someone to see in person which is a big deal for me!. Reviewed on: 19th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly service, thank you. Reviewed on: 19th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

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