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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.89
Based on 2,526 reviews, last reviewed 12th Sep 2025
23% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Nikki and the Team at Monmouth Went in to the Monmouth branch today. I had superb service from start to finish by Nikki and all the ladies in the team.They genuinely could not have ... Read more Reviewed on: 12th September 2025
Suzy Smith's avatar
Suzy Smith

Latest lowest rating:

1

Very poorly designed app, and limited customer service Very poorly designed app and only offers limited functionality, and faster payment is not fast either, every transaction takes a day which is less tha... Read more Reviewed on: 6th September 2025
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Hein M
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2526)

Reliable local savings bank.

5
A friendly local bank which often offers new accounts at competitive rates, and are the last to reduce variable rates when the bank rate falls. Reviewed on: 14th November 2019
Newport Analyst's avatar
Newport Analyst

The service received here especially in the Swansea Branch has been Excellent!

5
In recent years on our recommendation most of our extended family and friends save here and are also extremely happy with Monmouthshire. Reviewed on: 14th November 2019
Hilary Roberts's avatar
Hilary Roberts

Always a smile

5
I have NEVER had a negative experience when dealing with the Monmouthshire building society . That is a statement that is rarely heard today. It may not be the most competitive financially but certainly rates with the greatest for customer service. I use the office at the Handpost in Newport and it is always a pleasure doing business with whoever is manning the desk. Reviewed on: 14th November 2019
Christine Johnson's avatar
Christine Johnson

Monmouthshire Building Society is the best

5
Always great service and they value loyal customers. Reviewed on: 14th November 2019
Tricia Smith's avatar
Tricia Smith

Super savings

5
Had money to spare each month and the Monmouth offered a more substantial return than any other building society. Was recommended by a friend... a friend indeed! Reviewed on: 14th November 2019
Maggie B's avatar
Maggie B

Outstanding Rates and Customer Service!

5
Monmouthshire provided me with the cheapest mortgage rate that I could get on the market. I switched from my previous mortgage provider and this was a pain free seamless process which took no time at all. In addition, my customer service experiences since have been great. Staff are knowledgeable and easy to deal with and very customer focused. I would highly recommend Monmouthshire to others Reviewed on: 14th November 2019
Lisa Maher's avatar
Lisa Maher

Saving

5
Good rates, good information provided by good and informative staff Reviewed on: 13th November 2019
Julie McNamara 's avatar
Julie McNamara

Good returns, friendly service

4
Always well received at the Whitchurch branch Reviewed on: 13th November 2019
Chris Segar's avatar
Chris Segar

Great experience

5
Staff always happy and helpful, great customer service Reviewed on: 13th November 2019
Rajvinder Singh 's avatar
Rajvinder Singh

Opinion

5
Very happy with the service provided Reviewed on: 13th November 2019
R G THOMAS's avatar
R G THOMAS

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