Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Deal with issue straightaway always, you are not asked to come back - great!. Reviewed on: 8th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I can walk into the Monmouthshire, person-to-person and if needed available for appointment with staff of top quality. Reviewed on: 8th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very helpful, friendly and informative. Reviewed on: 6th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very friendly staff - only just joined but everything seems fantastic. Reviewed on: 6th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Much prefer to go out of my way to visit the Caerleon Road branch. Staff are very friendly, welcoming and helpful. Ther are a brilliant example of excellent customer service and could teach staff at the other branches how to help customers. Reviewed on: 6th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local. Could do with an online banking app. Reviewed on: 6th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th August 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
It's local and staff are excellent. Reviewed on: 6th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Opening an account at Cardiff Queen Street branch.

5
Shanagh Hicks at the Cardiff Queen Street branch of the Monmouthshire Building Society was friendly and helpful as she kindly and informatively ensured that our opening a Savings account was a pleasant experience. Reviewed on: 6th July 2024
B C's avatar
B C
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Shanagh. Response date: 8th July 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very helpful, down to Earth staff, understanding and approachable always. Good opening hours. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 6th August 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The convenience of being able to visit the office in our home town of Monmouth, and being able to speak to an employee and not having the stress of having to do online transactions. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill