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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

32% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Excellent customer service in Caldicot. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

In branch service review

Brilliant atmosphere. Very friendly and polite staff. Best service will go above and beyond to help their customers. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

Nothing to improve on - I love all the people working here. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

Interaction with the personal service with staff is good. Feel confident with their expertise. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

Very friendly, helpful and local. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

In branch service review

Local. Various branches. Nice staff and good coffee. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

In branch service review

It's like walking into an old-style corner shop. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

In branch service review

Helpful staff, especially Kate in Newport. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Kate. Response date: 8th August 2024

In branch service review

Convenient, local, friendly staff. Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

In branch service review

Everything is great. Not least your interest is top rate and your staff are more than helpful (Matthew and Anthony in Newport). Reviewed on: 5th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Newport branch. Response date: 6th August 2024

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Monmouthshire Building Society: Savings reviews

32% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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