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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Everything was simple to arrange in branch. Anthony was friendly and efficient. Reviewed on: 24th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and friendly, good feeling. Reviewed on: 24th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

4
In general, experience is very good. All staff are always polite and keen to provide a good service. In particular, Karen strikes just the right balance between friendly and professional. Reviewed on: 24th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Consultants were very helpful in Cardiff today. Reviewed on: 24th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

Wonderful experience

5
Wonderful experience when visiting the Cardiff queen street branch every month always met with a Friendly face and perfect service Reviewed on: 24th June 2024
Alicia's avatar
Alicia
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 25th June 2024
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Monmouthshire Building Society

In branch service review

5
Straightforward, not too much bureaucracy and it's Welsh! Handy for us too. Reviewed on: 22nd June 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Good advice and very prompt service. Reviewed on: 21st June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Local, excellent products, friendly staff. Reviewed on: 21st June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Face-to-face customer service. Friendly and efficient service. Reviewed on: 21st June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Excellent service, everything was explained clearly in a friendly manner by consultant Molly. Reviewed on: 21st June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 5th July 2024
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Monmouthshire Building Society

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