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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Friendly, informative, professional staff. Always willing to help. Reviewed on: 10th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

The friendly staff and the fact that it is local is great. Charli and Leah were incredibly helpful and professional. Reviewed on: 10th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. We'll share your feedback with Charli and Leah. Response date: 13th May 2025

Friendly and efficient, local staff.

Friendly and efficient, local staff. Brecon is a small town, this service, especially face to face, much needed, wish there were more services as good Reviewed on: 10th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Brecon branch. Response date: 11th July 2024

In branch service review

Always helpful, polite staff. Great service. Reviewed on: 8th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

In branch service review

Deal with issue straightaway always, you are not asked to come back - great!. Reviewed on: 8th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

In branch service review

I can walk into the Monmouthshire, person-to-person and if needed available for appointment with staff of top quality. Reviewed on: 8th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

Very helpful, friendly and informative. Reviewed on: 6th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

In branch service review

Very friendly staff - only just joined but everything seems fantastic. Reviewed on: 6th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

Much prefer to go out of my way to visit the Caerleon Road branch. Staff are very friendly, welcoming and helpful. Ther are a brilliant example of excellent customer service and could teach staff at the other branches how to help customers. Reviewed on: 6th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th May 2025

In branch service review

Local. Could do with an online banking app. Reviewed on: 6th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th August 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

Friendly and efficient, local staff.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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