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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
It's local and staff are excellent. Reviewed on: 6th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

Opening an account at Cardiff Queen Street branch.

5
Shanagh Hicks at the Cardiff Queen Street branch of the Monmouthshire Building Society was friendly and helpful as she kindly and informatively ensured that our opening a Savings account was a pleasant experience. Reviewed on: 6th July 2024
B C's avatar
B C
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Shanagh. Response date: 8th July 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful, down to Earth staff, understanding and approachable always. Good opening hours. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 6th August 2024
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Monmouthshire Building Society

In branch service review

5
The convenience of being able to visit the office in our home town of Monmouth, and being able to speak to an employee and not having the stress of having to do online transactions. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Excellent customer service in Caldicot. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Brilliant atmosphere. Very friendly and polite staff. Best service will go above and beyond to help their customers. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Nothing to improve on - I love all the people working here. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Interaction with the personal service with staff is good. Feel confident with their expertise. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly, helpful and local. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Local. Various branches. Nice staff and good coffee. Reviewed on: 5th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

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