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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Nothing to improve, everything was pefect. Recommended service. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Nothing could be improved to be honest. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Efficient service, friendly staff, no improvement needed. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 5th July 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly staff, efficient and helpful. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Face-to-face contact and advice - speaking to a real person. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, and everything explained so I fully understand. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
From day one, first class service and top class staff. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and informative at the Cardiff branch. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024
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Monmouthshire Building Society

In branch service review

5
Like that there's opportunity for face-to-face transactions. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are so pleased that you like our face to face service. Response date: 27th September 2024
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Monmouthshire Building Society

great service

5
great service received from an obviously experienced team. Andrea was brilliant in helping me with transferring funds to my bank account. Reviewed on: 26th June 2024
Clare B's avatar
Clare B
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Andrea. Response date: 26th June 2024
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Monmouthshire Building Society

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