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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

35% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Friendly service and competitive interest rates. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 4th June 2024

In branch service review

Always very helpful, just the little things that matter. Always greeted with a warm smile and my name. Nothing is too much trouble. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

In branch service review

All information given, excellent and helpful. All of my questions answered. Staff very welcoming. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

Very impressed with the Brecon team.

We were very impressed with the warm welcome and great customer service we received when opening our 2 year Bond in Brecon. Both Charli and her colleague were very informative and knowledgeable about the Bond, and answered all of our questions and queries. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli and the Brecon branch. Response date: 28th May 2024

In branch service review

Convenient to my residence and extremely helpful and polite staff who explain things carefully. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

Like the friendliness and helpfulness of the staff. Customer for many years with excellent service. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

Satisfied customer

My family needed a savings account/ bondthat was appropriate to my aged mother's needs and to those of us that need to manage it. Charlie Flood provided a first class service for Monmouthshire. Professional and knowledgeable. A first class representative of the Building Society. Well done Charli and thanks. Reviewed on: 23rd May 2024

Positive experience, made to feel welcome.

Positive experience, made to feel welcome. Advisor Karen was really helpful and approachable. Reviewed on: 21st May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Karen. Response date: 21st May 2024

In branch service review

Local, face-to-face contact. Welcoming staff with products explained clearly and questions answered. Very stylish premises with private areas. Reviewed on: 20th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th May 2024

In branch service review

All was absolutely fine with my application and Charli was very efficient, kind and helpful. Reviewed on: 17th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Charli. Response date: 29th May 2024

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Monmouthshire Building Society: Savings reviews

35% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

Very impressed with the Brecon team.

In branch service review

In branch service review

Satisfied customer

Positive experience, made to feel welcome.

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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