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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2663 reviews)

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4.89

Based on 2,663 reviews, last reviewed 10th Oct 2025

5% decrease in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Appointment with Morgan Risca Branch Had an appointment with Morgan at Risca branch. He was excellent in his presentation ensuring I knew the various products available and criteria. He ... Read more Reviewed on: 10th October 2025

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2663)

Great customer service and loyalty savings offers

I have been using MBS for years. The personal customer service at my local Chepstow branch is second to none. There are regular savings offers for loyal customers. I have recommended them to 4 members of my family who all now save with them. Reviewed on: 12th November 2019

Good interest rate, good service

Good interest rate, good service. Reviewed on: 12th November 2019

Great building society.

They are friendly, professional and very thorough in their work. Thank you for looking after us. Reviewed on: 12th November 2019

Mr. B. Heywood-Bell

It's all been good, pleasant, comfortable & reassuring , so far. Reviewed on: 12th November 2019

Helpful & understanding!

Helpful staff in branch and over the phone at Newport and localist branch in county where other banks are closing! Reviewed on: 12th November 2019

very personal

kept a record of the product I wanted and contacted me when it became available [2 months] Reviewed on: 12th November 2019

Always very helpful nothing too much trouble

Always been accommodating and pleased to help in any way. Very clear in explaining information Reviewed on: 12th November 2019

Excellent saving rates

Very friendly staff and very informative Reviewed on: 12th November 2019

Top-quality service at the Monmouthshire BS

I have nothing but praise for the Monmouthshire Building Society - and particularly the staff in their Caerleon Road, Newport, branch. I am known and addressed by name every time I visit and staff are friendly and interested. They are extremely helpful and are ambassadors for the Society. I don't often visit other branches, but when I have in the past I have received the same helpful care. It is a pleasurable experience to visit MBS and I recommend their services to others at every opportunity. Reviewed on: 12th November 2019

The best ever place for your dosh.£££

Over the years I have saved with the Monmouthshire they have always given the best interest rates. Reviewed on: 12th November 2019

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