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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

Friendly jack

5
I was quite nervous about talking through options as I only had a basic savings account and didnt know much about isas. Jack was incredibly friendly and welcoming. Definitely took the stress out of it Reviewed on: 15th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jack. Response date: 16th April 2024
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Monmouthshire Building Society

I had great assistance in opening an ISA.

5
I had great assistance in opening an ISA. It was easy and I felt I had all the information needed. Reviewed on: 15th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th April 2024
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Monmouthshire Building Society

In branch service review

5
All the staff are polite, caring and very professional. That's why I bank here - a credit to the company. Reviewed on: 13th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff, competitive rates, local and can phone direct to branch which is very important to me. Reviewed on: 13th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
I like the fact that I can pop-in anytime for advice etc. and see the staff who are always helpful and pleasant. Reviewed on: 13th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
Friendly service and I like the traditional passbooks. Reviewed on: 13th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
Everyone is easy to talk to. I have no complaints. Reviewed on: 13th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

Excellent service

5
Karen was very professional and helpful. She explained the product and went through the ISA well. Good rates for the product I bought. Reviewed on: 13th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Karen. Response date: 15th April 2024
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Monmouthshire Building Society

In branch service review

5
Staff explained everything fully and could not have been more helpful. Reviewed on: 10th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

very helpful and polite staff always a pleasure to g...

5
very helpful and polite staff always a pleasure to go in store Reviewed on: 10th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 10th April 2024
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Monmouthshire Building Society

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