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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

35% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

It's all good! Staff were great. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Good location in Cardiff, very good staff. Served by Karen who was very helpful and a top person. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society Response date: 5th July 2024

Shanagh and team couldn’t have been more helpful wit...

Shanagh and team couldn’t have been more helpful with explaining and setting up limited access account. Recently had to take on the household finances after husband diagnosed with Alzheimers,so comforting having someone with patients and time to help through a difficult time. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Shanagh. Response date: 10th June 2024

In branch service review

You are able to conduct business face-to-face. Staff members are welcoming and very knowledgeable. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

All is good with the Society - nothing to improve. Opened two accounts after walking in. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Very welcoming staff, clear explanations and a traditional passbook (not app). Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Personal contact. Empathy. Friendliness. So far, no improvements. Counter at comfortable height. Somewhere to sit. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society Response date: 4th July 2024

In branch service review

Friendly staff. Never kept waiting long. Cheque deposit electronic machines needed for the counter staff. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society Response date: 4th July 2024

In branch service review

It's a mutual with friendly, helpful staff. Reviewed on: 3rd June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th June 2024

In branch service review

Friendly staff, I've been using the Monmouthshire for years. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

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Monmouthshire Building Society: Savings reviews

35% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

Shanagh and team couldn’t have been more helpful wit...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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