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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
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nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

Great and friendly service

5
I went in a little nervous about opening a new Savings account but the advisor Muss Noor was so kind, patient and helpful she made the process so easy. Thank you Muss. Reviewed on: 15th November 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience opening an account with the Society. Your comments will be passed on to Muss. Response date: 16th November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Always helpful. I prefer speaking to someone instead of machines and that is what they offer. Reviewed on: 11th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I like the short letter they provide me once a year giving details of my current balance which I must produce for my gift of money (savings charitable fund). Reviewed on: 10th November 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Professional service and I like the way you look after your customers! They are open on Saturdays too. Staff always have a smile when they serve you. Reviewed on: 10th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
It's local and the staff are friendly. Reviewed on: 10th November 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

4
Excellent service from Lesley at Caldicot. Reviewed on: 10th November 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at Caldicot. Your comments will be passed on to Lesley. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly, smiley, helpful service,. Reviewed on: 10th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Charli in the Brecon branch is great. Reviewed on: 3rd November 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in our Brecon branch. Your comments will be passed on to Charli. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Local and therefore you're able to bank and receive advice in person. Saturday morning opening is especially convenient, and competitive rates. Reviewed on: 3rd November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Excellent service

5
Such efficient and friendly service today in our local branch. It could not havd been better. Reviewed on: 28th October 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the relevant branch. Response date: 31st October 2023
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Monmouthshire Building Society

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