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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

Monmouthshire Building Society Branch Review

5
Friendly service and always happy to help. Reviewed on: 27th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Mussaret has been amazing today! Opened six accounts on spec. Reviewed on: 27th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mussaret. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
The lady was most helpful and informative, also made a lovely cup of coffee. A pleasure to do business with. Reviewed on: 27th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly staff - especially Beth! They were quick with helping me move my funds. Reviewed on: 27th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Beth. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Patient staff, friendly and professional interaction. Reviewed on: 24th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
All one big family, very helpful staff in Caerlon Road shop. Better interest rates needed. Reviewed on: 24th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review. Your comments will be passed on to the Caerleon Road branch. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly, nice staff. No improvements except possibly larger cash withdrawals per day. Reviewed on: 24th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your suggestion for improvement will be passed on to the relevant department. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly. I have recommended to my family and friends. No improvements needed. Reviewed on: 24th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly staff, local office. I would like to be able to withdraw more than Reviewed on: 24th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

EMMA- Caerleon Rd.

5
Opened a new ISA, closed previous accounts and a transfer/withdraw funds. Emma was super quick, and explained all the accounts/transactions clearly. Really quick service and great customer service. Reviewed on: 23rd October 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Emma. Response date: 24th October 2023
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Monmouthshire Building Society

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