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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,971 reviews, last reviewed 10th Jun 2026
41% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Monmouthshire Building Society Branch Review

4
Good communication, friendly and helpful staff team. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly, straightforward information, always very helpful. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I like the personal service that Monmouthshire Building Society offers. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Investing proceeds oh home sale

5
Invested monies using P.o.a already established. Muss Noor was very helpful in assisting me add a large sum of money to existing savings held. She also assisted in changing her address to her care home using documents we provided it's very stressful selling elderly relatives home and possessions. Muss restored our faith in the Monmouthshire as Caldicot branch was a terrible experience today.. will stick to Newport in the future for mums finances and ours. Well done Muss. Reviewed on: 29th September 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be passed on to the relevant branches. Response date: 2nd October 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly staff, great service, great products. Reviewed on: 26th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Direct contact, and friendly and helpful staff. Reviewed on: 26th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Fine as it is, no improvement needed. Also, very helpful, friendly staff. Good service and friendly staff. Reviewed on: 26th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 29th January 2024
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Nothing to be improved, doing a good job looking after people's money, and interest rates are good as well. Staff are very helpful (especially Kate and Jo). Reviewed on: 25th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Kate and Jo. Response date: 3rd November 2023
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Monmouthshire Building Society

Freindly Staff

5
Good Exsperiance, Explained Everything In Detail...Nice Cup Of Tea. Reviewed on: 25th September 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th September 2023
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Monmouthshire Building Society

Professional customer service

5
Very clear information and good customer service Reviewed on: 21st September 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 21st September 2023
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Monmouthshire Building Society

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