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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.89 (2930 reviews)

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4.86

Based on 2,930 reviews, last reviewed 17th Feb 2026

70% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2930)

Excellent customer care on my doorstep

I feel very lucky to have this little friendly Building Society on my doorstep, especially at a time when so many local services are being centrallised and unaccessible. The staff are welcoming and take so much time explaining all the product choices etc in so much detail, allowing time to ask questions and taylor your products to suit circumstances. No online service can or will offer this and I hope you are here to stay! The staff feel like my friends, as well as being fully uo to date on all that Monmouthshire has to offer. I would not hesitate in recommending my branch in particular to others. I have had a difficult year, hopefully next year things might start to look up and I can be a better saver. Thanks again to the 'Clevedon girls' Reviewed on: 26th November 2019

excellent

Monmouthshire building society is our mortgage provider for so many years & as customer we have amazing experience. Reviewed on: 21st November 2019

Savings

We have been using the Monmouthshire Building Society for over 25 years since my oldest son was a baby. They have a great range of savings products and are always friendly and helpful. Reviewed on: 20th November 2019

Friendly branch office, very good savings rate

Constantly trying to get the best rate possible for savings, I was really please with Monmouthshire Building Society's regular saver rate. The staff at branch were extremely helpful and very knowledgeable Reviewed on: 19th November 2019

Great service from my local branch

My children recently set up a saving account and an isa at the clevedon branch. The lady there was so helpful and I think being able to pop in will really help to encourage my boys to save. They take great joy in seeing their passbooks being updated when the pay money in to their accounts Reviewed on: 19th November 2019

Great deals and great customer service.

I transferred my ISA from Santander as monmouthshire had better rates and everything went smoothly. Reviewed on: 19th November 2019

Great service

Great service, reliable, trustworthy Reviewed on: 17th November 2019

Reliable

It was easy to sign up to a savings account on line which does not always happen with other providers Reviewed on: 16th November 2019

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

Easy Christmas

For years Christmas has been a financial burden with savings pots raided during the year. The Monmouthshire’s Christmas savings account has put all that behind me. Last Christmas left me with no debt for the first time in forty years. I’m looking forward to spending this years savings, hassle free. Reviewed on: 16th November 2019

Brilliant small building Society

The customer service and friendliness of the staff is the best i have encountered. In a world where so many of the bigger banks are remote and formularic it is so nice to feel welcome and valued as a customer. Reviewed on: 16th November 2019

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