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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.89 (2930 reviews)

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4.86

Based on 2,930 reviews, last reviewed 17th Feb 2026

70% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2930)

approachable

very friendly, approachable and knowledgeable staff Reviewed on: 15th November 2019

Strong Interest Rates, Respectful of Privacy and Keeping Local Branches Open

Compared to other banking institutions the Monmouthshire Building Society offers very competitive interest rates for general use accounts that do not tie you down to a fixed term. Additionally unlike other banks whom I also hold accounts, the Monmouthshire does not bombarded me with written correspondence and emails which is duly appreciated. Finally and most importantly, whilst I accept the trend of moving to online banking, it frustrates me that resultantly other banks are closing branches. So much so that in my village three major banks have closed over the past three years and the Monmouthshire are the ONLY ones to maintain a commitment to the village and keep branches open to deal with deposits and enquiries . Reviewed on: 15th November 2019

Just perfect

Good savings product/rate, served by the friendliest of staff. Reviewed on: 14th November 2019

Helpful staff and local branches

Staff at our local branch are so helpful and it's nice to be able to pop in if you have any questions or queries. All my family have a number of accounts all opened in your Risca branch. Reviewed on: 14th November 2019

Reliable local savings bank.

A friendly local bank which often offers new accounts at competitive rates, and are the last to reduce variable rates when the bank rate falls. Reviewed on: 14th November 2019

The service received here especially in the Swansea Branch has been Excellent!

In recent years on our recommendation most of our extended family and friends save here and are also extremely happy with Monmouthshire. Reviewed on: 14th November 2019

Always a smile

I have NEVER had a negative experience when dealing with the Monmouthshire building society . That is a statement that is rarely heard today. It may not be the most competitive financially but certainly rates with the greatest for customer service. I use the office at the Handpost in Newport and it is always a pleasure doing business with whoever is manning the desk. Reviewed on: 14th November 2019

Monmouthshire Building Society is the best

Always great service and they value loyal customers. Reviewed on: 14th November 2019

Super savings

Had money to spare each month and the Monmouth offered a more substantial return than any other building society. Was recommended by a friend... a friend indeed! Reviewed on: 14th November 2019

Outstanding Rates and Customer Service!

Monmouthshire provided me with the cheapest mortgage rate that I could get on the market. I switched from my previous mortgage provider and this was a pain free seamless process which took no time at all. In addition, my customer service experiences since have been great. Staff are knowledgeable and easy to deal with and very customer focused. I would highly recommend Monmouthshire to others Reviewed on: 14th November 2019

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