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Monmouthshire Building Society: Savings reviews

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

41% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

8%

0%

0%

1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Monmouthshire Building Society Savings reviews (2971)

Monmouthshire Building Society Branch Review

5

Very polite and helpful staff. The focus and opportunity to speak to staff in person and in branch is great, also savings books to help you keep track. Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Like that it's not a national Building Society, it feels more personal. When help is needed I am able to speak to a local human. Always receive helpful advice. Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Always pleasant and helpful. Nothing is too much trouble for them. Lovely to come and have a chat. Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Great customer service, quick and helpful. Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

I like the fact it's a local Building Society which is a mutual, and there is a local branch I can walk into. Reviewed on: 16th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Like the charming, efficient staff. I had a warm welcome from Zoe on my first visit, she found the savings account I needed. First class service. On my second visit Charli was amazing, she helped me transfer my money into my account and was very knowledgeable and patient. Thank you. Reviewed on: 16th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and Charli. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Very pleasant, knowledgeable staff. Like the ease of the branch. Reviewed on: 16th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Fantastic staff with excellent service. Reviewed on: 13th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Friendly staff who are always ready to help. Reviewed on: 13th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Very friendly and helpful staff. Reviewed on: 12th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

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