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Monmouthshire Building Society: Savings reviews

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4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Monmouthshire Building Society Branch Review

5
I always have a warm welcome when I visit the branch. Very helpful, experienced staff with customer interest at the forefront, never pushy. Reviewed on: 18th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

4
Like the ability/permission of the Society to be able to deal with matters in branch (account type depending). I don't like that branches are not widespread. Reviewed on: 18th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Like that there is a shop/office in Chepstow! The staff are fantastic. Reviewed on: 18th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to the Chepstow branch. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I like being able to come out and do business face-to-face. Reviewed on: 18th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Personal approach and they are always pleasant. Reviewed on: 14th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly, helpful staff that are please to help! No improvements needed that I can see. Reviewed on: 14th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
The staff are always friendly and helpful in Brecon. Reviewed on: 14th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Brecon branch. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Please re-establish your Abergavenny facility. Reviewed on: 9th October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the branch network. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly staff and good opening hours. Reviewed on: 3rd October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I have supported Monmouthshire Building Society since 1964, savings for a deposit on my first home in 1968. I have had accounts throughout the years, but owing to low interest rates recently I have withdrawn my savings. With th rise in rates I am back! Wonderful to have a local office and be able to deal with caring people. I have full confidence in you. Reviewed on: 3rd October 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

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