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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2971 reviews)

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

41% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Safe and secure investments

Fabulous staff, different accounts to suit your needs and investments. Easy to withdraw money and put it in, plus wonderful helpful staff Reviewed on: 20th February 2022

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

These guys are sharks

These guys are sharks, I applied for a morgage with this building society. They made me first pay them to conduct their valuation which found value, then after they took my money they declined my application based on the fact that I have not been with my current employer for at least two years. They knew from the onset that I only came into the country just over a year ago, so why not decline me there and then? Why steal my money? If I could give them a zero rating, I would. UNETHICAL Reviewed on: 28th October 2020

Savings Products

I have been taking out Regular Saver Products, these have been excellent, the interest rates have been very generous and then I have been taking a new product after 12 months. Its enabled me to have money saved. Reviewed on: 25th January 2020

Excellent

Good rate of interest compared to other banks/building societies Reviewed on: 24th January 2020

Great service and rates

The regular saver i opened was best rate around and staff excellent Reviewed on: 24th January 2020

Good Rates, Efficient Service

We dealt with our local Swansea branch. All very easy and straightforward. Staff very helpful and pleasant. Good ISA savings rates. Reviewed on: 24th January 2020

Simple..Honest..Local

My title says it all. Easy to understand products. Excellent local service supporting the community Reviewed on: 24th January 2020

Solid, dependable & innovative!

Monmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things online if I choose to.In addition Monmouthshire is a forward looking building society,willing to take a calculated risk in planning to provide current accounts for its members & potential new customers.....well done Monmouthshire for waving the flag for mutuality AND innovation as opposed to burying your head in the sand & hoping for the best (unlike a lot of building societies!) Reviewed on: 13th January 2020

Savings superstars

Their super regular savers have been consistently amazing! To make things even better the experience in opening accounts knocks spots off other competitors and left me feeling nothing but valued Reviewed on: 13th January 2020

Personal service

The Monmouthshire Building Society have provided my family and me with personal service for over 60 years, both with mortgages and savings. Although we have used other banks and building society, they remain our firm favourite! Reviewed on: 13th January 2020

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