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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.89 (2930 reviews)

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4.86

Based on 2,930 reviews, last reviewed 17th Feb 2026

73% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2930)

Mr. B. Heywood-Bell

It's all been good, pleasant, comfortable & reassuring , so far. Reviewed on: 12th November 2019

Helpful & understanding!

Helpful staff in branch and over the phone at Newport and localist branch in county where other banks are closing! Reviewed on: 12th November 2019

very personal

kept a record of the product I wanted and contacted me when it became available [2 months] Reviewed on: 12th November 2019

Always very helpful nothing too much trouble

Always been accommodating and pleased to help in any way. Very clear in explaining information Reviewed on: 12th November 2019

Excellent saving rates

Very friendly staff and very informative Reviewed on: 12th November 2019

Top-quality service at the Monmouthshire BS

I have nothing but praise for the Monmouthshire Building Society - and particularly the staff in their Caerleon Road, Newport, branch. I am known and addressed by name every time I visit and staff are friendly and interested. They are extremely helpful and are ambassadors for the Society. I don't often visit other branches, but when I have in the past I have received the same helpful care. It is a pleasurable experience to visit MBS and I recommend their services to others at every opportunity. Reviewed on: 12th November 2019

The best ever place for your dosh.£££

Over the years I have saved with the Monmouthshire they have always given the best interest rates. Reviewed on: 12th November 2019

Really happy with the Monmouthshire

Great accounts for savers staff are always helpful and positive Reviewed on: 12th November 2019

Monmouthshire Building Society the customer friendly society

Great Building Society always very helpful and customer friendly Reviewed on: 12th November 2019

Amazing customer service and amazing saving rates

I had a good rate on my cash ISA for years, it was always easy to get in touch and get an answer for my query. Reviewed on: 12th November 2019

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