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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Great service and rates

The regular saver i opened was best rate around and staff excellent Reviewed on: 24th January 2020

Good Rates, Efficient Service

We dealt with our local Swansea branch. All very easy and straightforward. Staff very helpful and pleasant. Good ISA savings rates. Reviewed on: 24th January 2020

Simple..Honest..Local

My title says it all. Easy to understand products. Excellent local service supporting the community Reviewed on: 24th January 2020

Solid, dependable & innovative!

Monmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things online if I choose to.In addition Monmouthshire is a forward looking building society,willing to take a calculated risk in planning to provide current accounts for its members & potential new customers.....well done Monmouthshire for waving the flag for mutuality AND innovation as opposed to burying your head in the sand & hoping for the best (unlike a lot of building societies!) Reviewed on: 13th January 2020

Savings superstars

Their super regular savers have been consistently amazing! To make things even better the experience in opening accounts knocks spots off other competitors and left me feeling nothing but valued Reviewed on: 13th January 2020

Personal service

The Monmouthshire Building Society have provided my family and me with personal service for over 60 years, both with mortgages and savings. Although we have used other banks and building society, they remain our firm favourite! Reviewed on: 13th January 2020

Quality Products, Outstanding Staff

I was diagnosed with a rare type of bone cancer, in April 2017. My life has changed out of all recognition. My mobility is very restricted. All the staff, in the Abertillery Agency, have been absolutely outstanding in helping me at one of the most difficult times of my life. Cannot thank or praise them enough. Reviewed on: 13th January 2020

Excellent customer care on my doorstep

I feel very lucky to have this little friendly Building Society on my doorstep, especially at a time when so many local services are being centrallised and unaccessible. The staff are welcoming and take so much time explaining all the product choices etc in so much detail, allowing time to ask questions and taylor your products to suit circumstances. No online service can or will offer this and I hope you are here to stay! The staff feel like my friends, as well as being fully uo to date on all that Monmouthshire has to offer. I would not hesitate in recommending my branch in particular to others. I have had a difficult year, hopefully next year things might start to look up and I can be a better saver. Thanks again to the 'Clevedon girls' Reviewed on: 26th November 2019

excellent

Monmouthshire building society is our mortgage provider for so many years & as customer we have amazing experience. Reviewed on: 21st November 2019

Savings

We have been using the Monmouthshire Building Society for over 25 years since my oldest son was a baby. They have a great range of savings products and are always friendly and helpful. Reviewed on: 20th November 2019

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