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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2971 reviews)

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

41% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

The staff are polite and helpful and we have always had good service for our charity

We are a small local charity with a current account used for daily finances and an account with the Monmouthshire for our reserves money. Their is a local office we can use for depositing money we raise and the staff are always friendly and helpful. Reviewed on: 13th November 2019

First class

A family member who had already invested with you passed on details about an account you were offering. I set up that account and am very glad that I did. Reviewed on: 13th November 2019

Great local service

Every interaction with the Monmouthshire is a positive experience. Customer service is second to none. Advice is excellent and I love that they are a local organisation! Reviewed on: 13th November 2019

Great, personal and professional

Sound advice and local banking options Reviewed on: 12th November 2019

The best isa rates on the high street

Handling or isa transfer without a hitch. Reviewed on: 12th November 2019

Amazing staff

Staff are welcoming and friendly every time we visit our local branches Reviewed on: 12th November 2019

Always Helpful

Good savings plan and staff who are always willing to help and advise on products. Reviewed on: 12th November 2019

Friendly efficient service.

Always a positive experience when I visit my local branch in Cwmbran. The staff are welcoming, knowledgable and always professional, providing an efficient service. Reviewed on: 12th November 2019

Great customer service and loyalty savings offers

I have been using MBS for years. The personal customer service at my local Chepstow branch is second to none. There are regular savings offers for loyal customers. I have recommended them to 4 members of my family who all now save with them. Reviewed on: 12th November 2019

Good interest rate, good service

Good interest rate, good service. Reviewed on: 12th November 2019

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