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Monmouthshire Building Society: Savings reviews

4.77
Based on 2,971 reviews, last reviewed 10th Jun 2026
41% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Outstanding Rates and Customer Service!

5
Monmouthshire provided me with the cheapest mortgage rate that I could get on the market. I switched from my previous mortgage provider and this was a pain free seamless process which took no time at all. In addition, my customer service experiences since have been great. Staff are knowledgeable and easy to deal with and very customer focused. I would highly recommend Monmouthshire to others Reviewed on: 14th November 2019

Saving

5
Good rates, good information provided by good and informative staff Reviewed on: 13th November 2019

Good returns, friendly service

4
Always well received at the Whitchurch branch Reviewed on: 13th November 2019

Great experience

5
Staff always happy and helpful, great customer service Reviewed on: 13th November 2019

Opinion

5
Very happy with the service provided Reviewed on: 13th November 2019

1st class service

5
The staff in your Caldicot branch are very friendly & helpful. Reviewed on: 13th November 2019

Top Local Bank

5
I prefer to work with local companies and Monmouthshire are an example of a great local company who are part of the community. Reviewed on: 13th November 2019

Best holiday let mortgage company

5
Very customer focused staff who make you confident of the services of Monmouthshire Reviewed on: 13th November 2019

Excellent service

5
Excellent service always provided. Friendly staff, competitive rates. All round very pleased. Reviewed on: 13th November 2019

Great service and easy to use

5
I've had a savings account with Monmouthshire Building Society since I was very young and have always found them to be really helpful and easy to contact. Reviewed on: 13th November 2019

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