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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.89 (2925 reviews)

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4.87

Based on 2,925 reviews, last reviewed 3rd Feb 2026

67% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was a positive experience. It was a positive experience. The staff were very friendly, helpful and polite. We were welcomed and immediately shown into a private room with a desi... Read more Reviewed on: 3rd February 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2925)

Very good saver

Heart savings and feel that my money is save with Monmouthshire Building Society. Reviewed on: 12th November 2019

local branch

in the past few years many banking institutions have shut local offices, it is extremely pleasing that I still have a local office (Ebbw Vale) that I can visit where also the staff are very helpful Reviewed on: 12th November 2019

Top rate savings and staff

Recently opened a joint savings account with my wife at the Swansea branch. Not only did we get a great savings rate, but the staff were exceptionally helpful and friendly. Reviewed on: 12th November 2019

In them I Trust

Found them to be for well over 20 years to be helpful,competitive,competant, & courteous . Reviewed on: 12th November 2019

Experienced advice given.

Very helpful. Guidance given from first to last. Reviewed on: 12th November 2019

Friendly

Never too much to ask ,happy to help and allways pleasant Reviewed on: 12th November 2019

Excellent Customer Service

Always a friendly face and helpful staff. We're always kept up-to-date with our savings that are in an account with much better interest then other local building societies and banks. Reviewed on: 12th November 2019

Excellent company

A building society that is a pleasure to do business with, professional, friendly and always keeps you informed, highly recommend. Reviewed on: 12th November 2019

Convenient office in Portishead

Local, helpful, polite and considerate staff. Reviewed on: 12th November 2019

Great service

Clear and regular correspondence. Friendly in branch staff that are always happy to help with, informed bespoke advice as well as clear online support. Reviewed on: 12th November 2019

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