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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Friendly branch office, very good savings rate

Constantly trying to get the best rate possible for savings, I was really please with Monmouthshire Building Society's regular saver rate. The staff at branch were extremely helpful and very knowledgeable Reviewed on: 19th November 2019

Great service from my local branch

My children recently set up a saving account and an isa at the clevedon branch. The lady there was so helpful and I think being able to pop in will really help to encourage my boys to save. They take great joy in seeing their passbooks being updated when the pay money in to their accounts Reviewed on: 19th November 2019

Great deals and great customer service.

I transferred my ISA from Santander as monmouthshire had better rates and everything went smoothly. Reviewed on: 19th November 2019

Great service

Great service, reliable, trustworthy Reviewed on: 17th November 2019

Reliable

It was easy to sign up to a savings account on line which does not always happen with other providers Reviewed on: 16th November 2019

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

Easy Christmas

For years Christmas has been a financial burden with savings pots raided during the year. The Monmouthshire’s Christmas savings account has put all that behind me. Last Christmas left me with no debt for the first time in forty years. I’m looking forward to spending this years savings, hassle free. Reviewed on: 16th November 2019

Brilliant small building Society

The customer service and friendliness of the staff is the best i have encountered. In a world where so many of the bigger banks are remote and formularic it is so nice to feel welcome and valued as a customer. Reviewed on: 16th November 2019

approachable

very friendly, approachable and knowledgeable staff Reviewed on: 15th November 2019

Strong Interest Rates, Respectful of Privacy and Keeping Local Branches Open

Compared to other banking institutions the Monmouthshire Building Society offers very competitive interest rates for general use accounts that do not tie you down to a fixed term. Additionally unlike other banks whom I also hold accounts, the Monmouthshire does not bombarded me with written correspondence and emails which is duly appreciated. Finally and most importantly, whilst I accept the trend of moving to online banking, it frustrates me that resultantly other banks are closing branches. So much so that in my village three major banks have closed over the past three years and the Monmouthshire are the ONLY ones to maintain a commitment to the village and keep branches open to deal with deposits and enquiries . Reviewed on: 15th November 2019

Just perfect

Good savings product/rate, served by the friendliest of staff. Reviewed on: 14th November 2019

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