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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2971 reviews)

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

41% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Great building society.

They are friendly, professional and very thorough in their work. Thank you for looking after us. Reviewed on: 12th November 2019

Mr. B. Heywood-Bell

It's all been good, pleasant, comfortable & reassuring , so far. Reviewed on: 12th November 2019

Helpful & understanding!

Helpful staff in branch and over the phone at Newport and localist branch in county where other banks are closing! Reviewed on: 12th November 2019

very personal

kept a record of the product I wanted and contacted me when it became available [2 months] Reviewed on: 12th November 2019

Always very helpful nothing too much trouble

Always been accommodating and pleased to help in any way. Very clear in explaining information Reviewed on: 12th November 2019

Excellent saving rates

Very friendly staff and very informative Reviewed on: 12th November 2019

Top-quality service at the Monmouthshire BS

I have nothing but praise for the Monmouthshire Building Society - and particularly the staff in their Caerleon Road, Newport, branch. I am known and addressed by name every time I visit and staff are friendly and interested. They are extremely helpful and are ambassadors for the Society. I don't often visit other branches, but when I have in the past I have received the same helpful care. It is a pleasurable experience to visit MBS and I recommend their services to others at every opportunity. Reviewed on: 12th November 2019

The best ever place for your dosh.£££

Over the years I have saved with the Monmouthshire they have always given the best interest rates. Reviewed on: 12th November 2019

Really happy with the Monmouthshire

Great accounts for savers staff are always helpful and positive Reviewed on: 12th November 2019

Monmouthshire Building Society the customer friendly society

Great Building Society always very helpful and customer friendly Reviewed on: 12th November 2019

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