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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Helpful staff and local branches

Staff at our local branch are so helpful and it's nice to be able to pop in if you have any questions or queries. All my family have a number of accounts all opened in your Risca branch. Reviewed on: 14th November 2019

Reliable local savings bank.

A friendly local bank which often offers new accounts at competitive rates, and are the last to reduce variable rates when the bank rate falls. Reviewed on: 14th November 2019

The service received here especially in the Swansea Branch has been Excellent!

In recent years on our recommendation most of our extended family and friends save here and are also extremely happy with Monmouthshire. Reviewed on: 14th November 2019

Always a smile

I have NEVER had a negative experience when dealing with the Monmouthshire building society . That is a statement that is rarely heard today. It may not be the most competitive financially but certainly rates with the greatest for customer service. I use the office at the Handpost in Newport and it is always a pleasure doing business with whoever is manning the desk. Reviewed on: 14th November 2019

Monmouthshire Building Society is the best

Always great service and they value loyal customers. Reviewed on: 14th November 2019

Super savings

Had money to spare each month and the Monmouth offered a more substantial return than any other building society. Was recommended by a friend... a friend indeed! Reviewed on: 14th November 2019

Outstanding Rates and Customer Service!

Monmouthshire provided me with the cheapest mortgage rate that I could get on the market. I switched from my previous mortgage provider and this was a pain free seamless process which took no time at all. In addition, my customer service experiences since have been great. Staff are knowledgeable and easy to deal with and very customer focused. I would highly recommend Monmouthshire to others Reviewed on: 14th November 2019

Saving

Good rates, good information provided by good and informative staff Reviewed on: 13th November 2019

Good returns, friendly service

Always well received at the Whitchurch branch Reviewed on: 13th November 2019

Great experience

Staff always happy and helpful, great customer service Reviewed on: 13th November 2019

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