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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2971 reviews)

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

41% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Amazing customer service and amazing saving rates

I had a good rate on my cash ISA for years, it was always easy to get in touch and get an answer for my query. Reviewed on: 12th November 2019

Efficient, friendly, local

Always helpful and friendly. Always willing to give advice or point to those who who can offer assistance. Good to have a local organisation available. The AGM is always a useful, informative event. Reviewed on: 12th November 2019

better rates for savings

great savings rates, friendly branch localy Reviewed on: 12th November 2019

Wonderful Helpful Staff

I have a number of savings accounts with Monmouthshire Building Society. They always have very competitive interest rates. The staff are always very helpful and knowledgeable. Reviewed on: 12th November 2019

No my saving are in safe hand.

Had a mortgage with them in 1963 and have been saving with them eversince. Reviewed on: 12th November 2019

Pleasure doing business!

Staff at the Portishead branch are always polite, cheerful, efficient and knowledgable and provide advice and guidance to enable me to make an informed decision on how to invest my hard earned money. Reviewed on: 12th November 2019

Good saving building society with friendly helpful staff locally placed offices

Always helpful friendly staff with offices that are accessible Reviewed on: 12th November 2019

Friendly courteous and very helpful staff .

Every time I go into a Monmouthshire building society premises all my queries are dealt with efficiently and satisfactory. Reviewed on: 12th November 2019

Great Range of Accounts and new improved online APP

Monmouthshire has a great range of savings accounts, online banking improved tremendously earlier this year. If you need help - the savings helpline is always very helpful and make handling your finances easier. Reviewed on: 12th November 2019

Friendly, Efficient, Value accounts

Savings offers are easy to understand and provide a very competitive rate of interest. Reviewed on: 12th November 2019

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