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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,676 reviews, last reviewed 26th Apr 2025
9% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Cardiff City Centre Excellent customer service from Karen in Cardiff Queen Street. Couldn't do enough to help. Thank you. Reviewed on: 26th April 2025
Amy C's avatar
Amy C

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
A H's avatar
A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1676)

Review of the Monmouthshire Building Society, Savings:

Cardiff City Centre

5
Excellent customer service from Karen in Cardiff Queen Street. Couldn't do enough to help. Thank you. Reviewed on: 26th April 2025
Amy C's avatar
Amy C
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our Cardiff branch. Your comments will be shared with Karen. Response date: 28th April 2025
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Monmouthshire Building Society

In branch service review

5
Safe place to store money/savings. Reviewed on: 29th March 2025

In branch service review

5
Nothing to improve - excellent service. Reviewed on: 29th March 2025

In branch service review

5
Very friendly and helpful staff. Reviewed on: 29th March 2025

In branch service review

5
Really helpful and informative staff. Reviewed on: 29th March 2025

In branch service review

5
Sometimes the changing of issues with different interest rates is confusing. Maybe also an online-only ISA/bond. Reviewed on: 29th March 2025

In branch service review

5
Dealing with the was very straightforward, helpful and productive. All the staff are outstanding and what to help you. Reviewed on: 29th March 2025

In branch service review

5
Very pleasant staff, very helpful. Makes my day when I call in. Reviewed on: 29th March 2025

In branch service review

5
More personal than any other large society. Adele was very helpful. Reviewed on: 29th March 2025

In branch service review

5
I did like the explanation given on opening the USA. Also in-depth information on the other accounts. Reviewed on: 29th March 2025

In branch service review

5
Rates are competitive and a good face-to-face service from Sarah in Penarth. Reviewed on: 28th March 2025

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