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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Nina at Clevedon was extremely helpful and friendly. Reviewed on: 29th August 2025

In branch service review

5
Extremely helpful Zoe was helpful and informative and helped us achieve our aims. Reviewed on: 29th August 2025

In branch service review

5
Friendly, helpful service from Evan. Reviewed on: 29th August 2025

In branch service review

5
The Brecon branch is unfailingly helpful and informative. The staff makes the very best efforts for the customer. Reviewed on: 29th August 2025

In branch service review

5
It's excellent rate here so I can get advice from the excellent staff whenever I need it. Reviewed on: 29th August 2025

In branch service review

5
Very helpful staff who explains everything an patient very cheerful. Reviewed on: 29th August 2025

In branch service review

5
Local access very important and competitive rates. Reviewed on: 29th August 2025

Our welcome in Cardiff.

5
The welcome in Cardiff was very warm. Both Angela Brown and Cathy Bone were efficient, thorough, and very pleasant. Both myself and my wife were offered refreshments and use of the facilities if required. Reviewed on: 29th August 2025
Keith S's avatar
Keith S
Reply from Monmouthshire Building Society Thank you so much for leaving us a review, we will share your kind words with Angela and Cathy. Response date: 2nd September 2025
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Monmouthshire Building Society

Very friendly and helpful staff

5
Very competitive saving rates. Staff are always very friendly and helpful. Easy to get in touch with. Reviewed on: 29th August 2025
Mark's avatar
Mark
Reply from Monmouthshire Building Society Thank you so much for leaving us a review we are so happy you had a good experience with the society. Response date: 2nd September 2025
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Monmouthshire Building Society

In branch service review

5
Able to go into Clevedon 5 days a week. Reviewed on: 28th August 2025

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