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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
I like the fact there is a branch in my town and I don't need to do anything online. Reviewed on: 5th September 2025

In branch service review

5
I like to come into a branch on the high street and talk in person to helpful staff. I'm not computer literate and have no intention of being so. Evan has been helpful, professional and patient. Reviewed on: 5th September 2025

In branch service review

5
Very approachable and very efficient. Reviewed on: 5th September 2025

In branch service review

5
Suan was very professional in his approach to opening an account and has a very pleasant personality. Reviewed on: 5th September 2025

In branch service review

5
Great having a local branch to speak to people face to fae, Great products, friendly, helpful service. Reviewed on: 5th September 2025

In branch service review

5
Easy to access and able to deal in branch locally. Reviewed on: 5th September 2025

In branch service review

5
Like to be able to go into a branch and deal with real people. (Would like to see it open on a Saturday morning). Reviewed on: 5th September 2025

In branch service review

5
Karren was very helpful and explained the account very well. Reviewed on: 4th September 2025

In branch service review

5
Most positive aspect of the Monmouthshire are the craterous, helpful and friendly staff. No obvious suggested on improvements. Reviewed on: 3rd September 2025

In branch service review

5
Accessible. Able to speak in person. Reviewed on: 3rd September 2025

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