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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
35% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

4
Helpful, pleasant and efficient staff. Reviewed on: 13th June 2025

In branch service review

5
The Staff at Brecon are very friendly, helpful and professional. Reviewed on: 13th June 2025

In branch service review

5
We like having access to the Clevedon office, especially the face to face service and having a passbook. Reviewed on: 11th June 2025

Ginny and Nicky in the monmouth branch were very hel...

5
Ginny and Nicky in the monmouth branch were very helpful, excellence service Reviewed on: 9th June 2025
Tilly M's avatar
Tilly M
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It's great to hear that you have received excellent service at our Monmouth branch. We'll share your review with Ginny and Nicky. Response date: 9th June 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Staff are very helpful, always polite and friendly and give great advice. Have helped me to switch to a higher rate of interest. Reviewed on: 9th June 2025

In branch service review

5
Having a local branch is excellent, staff have always been friendly and very helpful. Reviewed on: 9th June 2025

In branch service review

5
The staff are very helpful and friendly. It's nice to be able to have a face to face appointment in a local branch. Reviewed on: 9th June 2025

In branch service review

5
Always very friendly and helpful, nothing's ever too much wonderful staff at Caldicot. Reviewed on: 9th June 2025

In branch service review

5
We like to use you because the service is personal and we like to have face to face contact we feel safter using the savings books which we update. Reviewed on: 9th June 2025

In branch service review

5
We had an appointment with Andrea. She was clear and patient, face to face is very important to us. Very grateful for her help and understanding. Reviewed on: 9th June 2025

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