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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
35% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Caldicot branch staff are always very friendly and helpful. It is a pleasure to deal with your staff. Reviewed on: 9th June 2025

In branch service review

4
Local to Caldicot, nice to see someone in person. Reviewed on: 9th June 2025

In branch service review

5
You sent us an update of our ISA. Reviewed on: 9th June 2025

In branch service review

5
Service was fantastic by Joanne. Reviewed on: 9th June 2025

In branch service review

5
Joanne at Risca branch was kind and helpful. Reviewed on: 9th June 2025

In branch service review

4
Staff have been very knowledgeable and friendly. I like the idea that services are available in branch and not just online. I like the passbook to keep track of money. Reviewed on: 9th June 2025

In branch service review

5
All good staff welcoming and very helpful. Oliver Helped us today and was very calm polite and efficient. Reviewed on: 7th June 2025

In branch service review

5
Excellent service and support from Jackie at a very difficult time a pleasure to meet and to feel supported. Reviewed on: 7th June 2025

In branch service review

5
Have a passbook and a local branch to visit. Reviewed on: 7th June 2025

In branch service review

5
Seen Kate very calm and good atmosphere, very good knowledge. Reviewed on: 7th June 2025

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