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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
The ability to call into the office locally and talk though procedures as well adding to withdrawing funds. Reviewed on: 14th June 2025

In branch service review

5
Staff are all very helpful and nothing is to much trouble to explain. Reviewed on: 14th June 2025

In branch service review

5
Personal service also friendly service. Reviewed on: 14th June 2025

In branch service review

5
Local, Friendly, well explained, good products and service. Reviewed on: 14th June 2025

In branch service review

5
Courteous and welcoming staff. Knowledge of products and excellent customer service. Reviewed on: 13th June 2025

In branch service review

5
Customer service, Excellent appointment. Reviewed on: 13th June 2025

In branch service review

5
Sarah, staff very helpful an informative, Sarah is very approachable, excellent manner and knowledge. Felt very comfortable discussing matters. Reviewed on: 13th June 2025

In branch service review

5
Please retain the passbook, I really value having the passbook. Reviewed on: 13th June 2025

In branch service review

5
Friendly helpful staff face to face contact very helpful. Stress free. Please keep the passbooks avoid losing these and having to go online. Reviewed on: 13th June 2025

In branch service review

5
I like Monmouthshire over other societies because you still have the paying in books with is great for my grandchildren. Reviewed on: 13th June 2025

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