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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
They are always available to help and are always polite and kind. Reviewed on: 13th June 2025

In branch service review

5
How quick we were seen without an appointment, Brilliant service. Reviewed on: 13th June 2025

In branch service review

5
Friendly staff, Knowledgeable staff. Reviewed on: 13th June 2025

In branch service review

5
The rates are lower than most other places but keeping my money and reinvesting with you due to the continuous friendly and reliable service. Hopefully the rates will increase again soon. Reviewed on: 13th June 2025

In branch service review

4
Helpful, pleasant and efficient staff. Reviewed on: 13th June 2025

In branch service review

5
The Staff at Brecon are very friendly, helpful and professional. Reviewed on: 13th June 2025

In branch service review

5
We like having access to the Clevedon office, especially the face to face service and having a passbook. Reviewed on: 11th June 2025

Ginny and Nicky in the monmouth branch were very hel...

5
Ginny and Nicky in the monmouth branch were very helpful, excellence service Reviewed on: 9th June 2025
Tilly M's avatar
Tilly M
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It's great to hear that you have received excellent service at our Monmouth branch. We'll share your review with Ginny and Nicky. Response date: 9th June 2025
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Monmouthshire Building Society

In branch service review

5
Staff are very helpful, always polite and friendly and give great advice. Have helped me to switch to a higher rate of interest. Reviewed on: 9th June 2025

In branch service review

5
Having a local branch is excellent, staff have always been friendly and very helpful. Reviewed on: 9th June 2025

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