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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
35% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

friendly and a positive experience explaining every...

5
friendly and a positive experience explaining every step of the process Reviewed on: 7th June 2025
neil b's avatar
neil b
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. We'll share your feedback with the branch colleagues. Response date: 9th June 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Clarity and friendliness, good rates, convenience. Reviewed on: 5th June 2025

In branch service review

5
They answer the phones, Great service and product knowledge. Reviewed on: 5th June 2025

In branch service review

5
Local, Good rates. Personal value the ability to talk to someone face to face. Reviewed on: 4th June 2025

In branch service review

5
Ease of access and information provision. Reviewed on: 3rd June 2025

In branch service review

5
All branches are convenient and accommodating. Reviewed on: 3rd June 2025

In branch service review

5
Friendly staff, easy access to branches. Reviewed on: 3rd June 2025

In branch service review

5
Information, straightforward, friendly individuals. Nice hospitality. Reviewed on: 3rd June 2025

In branch service review

5
Personal service and clear explanation saw me on short notice. Reviewed on: 3rd June 2025

In branch service review

4
Everything was explained clearly with no pressure. Reviewed on: 3rd June 2025

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