Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monzo: Current account reviews

View other Monzo products
4.84
Based on 19,432 reviews, last reviewed 30th Sep 2026
96% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app and easy to use with lots of different fea... Great app and easy to use with lots of different features! Reviewed on: 6th September 2026
Stuart McCune's avatar
Stuart McCune

Latest lowest rating:

1

Love Monzo, but the Max phone insurance is a let down I’ve used Monzo as my main bank for pretty much the entire time I’ve lived in the UK and have always had a really positive experience with them. I lik... Read more Reviewed on: 30th September 2026
Sebastian Orbe's avatar
Sebastian Orbe
Read all reviews Write a review

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monzo Current account reviews (19432)

Appalling Customer Service

1
When you can actually get through to them their staff are about as useful as a chocolate teapot. Reviewed on: 18th January 2021
RJ1989's avatar
RJ1989

Terrible

1
I would not bank with these guys ever! I had an issue opening an account and I could not reach anyone at Monzo for days, calls were unanswered or cut off and emails ignored. I went to the forum for help and I was greeted by rude and unhelpful users!! Reviewed on: 18th January 2021
Garry's avatar
Garry

Great app, unparalleled customer experience

5
Monzo is the most transparent, community focussed bank of it's peers. I love the products they've launched in the past 12 months and I value their customer obsession in everything they build. Reviewed on: 18th January 2021
Fred Morgan's avatar
Fred Morgan

Significantly improved financial visibility

5
Awesome app, easy to use, great features.. to the point where other banks have started to pinch Monzo’s own ideas. Reviewed on: 18th January 2021
DarkRabbit's avatar
DarkRabbit

A very progressive new-age bank

4
I love how Monzo focuses on useful insights into how you spend your money. The pots feature which splits your money up according to your budgets has completely changed the way I do banking. Reviewed on: 18th January 2021
Jesse's avatar
Jesse

Amazing

5
Completed my full switch this year from Barclays; although I had been a Monzo account holder for some time. Great service and not looking back Reviewed on: 18th January 2021
James Richards's avatar
James Richards

Amazing bank account

5
The experience with monzo has been great. The app is brilliant and so is the customer service. Reviewed on: 18th January 2021
michael.carbon@icloud.com's avatar
[email protected]

I could never go back to "normal" banking

5
Monzo makes money management a dream. Visibility, ease of use, great customer service, and helpful features all combined together one place. Monzo is a Ferrari, high street banks are like cycling then getting a puncture....you just can't compare. Reviewed on: 18th January 2021
M Barber's avatar
M Barber

Monzo is great

5
Monzo is great. Easy to use and no nasty fees Reviewed on: 18th January 2021
Js's avatar
Js

Definitely recommend

5
Really had a good experience with Monzo. Attracted by its easy to interface, rates, transparency as well. Love the pots, overdraft facilities. All of its online and if I have a query it’s answered within minutes. Dont have to book an appointment at a branch like some banks make you do. Reviewed on: 18th September 2020
Jarryd McLeroth's avatar
Jarryd McLeroth

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Flex Purchase credit card

    from Monzo 4.90 from 3189 reviews
    Monzo

  • Under 16s account

    from Monzo 4.89 from 946 reviews
    Monzo

  • Investments

    from Monzo 4.85 from 1152 reviews
    Monzo
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill