Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 17,221 reviews, last reviewed 8th Jul 2025
98% decrease in 5 star reviews
in the past 90 days
94% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simply the best banking app and best bank. Simply the best banking app and best bank....period!. Wotks as it should...you can use your banking on a weekend too. Monzo is simply the best Reviewed on: 8th July 2025
David M's avatar
David M

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025
Sol 's avatar
Sol

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

Monzo Current Account reviews (17221)

Amazing financial service

5
Easy budgeting and management of money with a clear app Reviewed on: 7th November 2018

Wonderful for the moment

5
I enjoy the app, trust the instant notifications, the super swift customer help - not only that but the almost immediate refunds from shops when my card was stolen, Monzo dealt with it very simply and I was super grateful. I often recommend it to friends but I'm curious about why Starling Bank is also seen as so consistently good. Hands down, beats my old high-street bank, but I do wonder how they can keep getting better and what the future holds... Reviewed on: 7th November 2018

Best app in the UK

5
I've tried Sandander, but also Starling Bank. Monzo, for me, is number 1. Reviewed on: 7th November 2018

Couldn't ask for a better bank.

5
Transparent, functional, friendly and fully featured. Monzo is an absolute joy to use. I couldn't ask for more! Reviewed on: 7th November 2018

The Pinnacle of 'App Based Banking'

5
Monzo is the kind of company that 'listens' to it's customers and actually publishes that it is indeed listening. It then holds itself 'accountable' to certain timelines by prioritising customer requests. These are voted for by the outstanding forums- and it truly feels like this is (smart) 'community led banking' for this generation. The best recommendations are word-of-mouth and truly, I have been an ambassador (for free!) to herald Monzo's app and service structures. Give them a try- you will definitely switch to this enhanced way of banking. Reviewed on: 7th November 2018

Informative, Real Time, Fun

5
Monzo has changed the way I do banking, and the way I manage my money Living on a tight budget means every penny has to be accounted. With real-time spending tracking, I know my exact balance the second I spend something. No more waiting 3 days and second guessing. They're also really open and transparent. Every issue they come across is explained and communicated to members. Even ones that they could perhaps keep to themselves. Their support team is readily available and always accessible 24/7 Reviewed on: 7th November 2018

Best banking money can get

5
With the Monzo app everything you need to know about your money is in one place. What is currently in your account, budgeting to savings all in one convenient place. It makes life easier to manage money as it should do rather than going out of your way. Reviewed on: 7th November 2018

The future of current accounts

5
Incredibly straightforward to use Reviewed on: 7th November 2018

Amazing

5
Easy to use, brilliant app, always listening to its customers and improving the app. Reviewed on: 6th November 2018

Very poor. They think they're much better than they are.

1
Very poor. They think they're much better than they are. Reviewed on: 6th November 2018

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Contents insurance

    from Monzo 5.00 from 2 reviews
    Monzo
  • Flex Credit Card

    from Monzo 4.96 from 2510 reviews
    Monzo
  • Under 16s account

    from Monzo 4.95 from 411 reviews
    Monzo
    View all products